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Cylindryk's avatar
Cylindryk
Seasoned Newcomer
2 months ago

ME3 (2012) won't start

As in title.
"We could not activate Mass Effect 3 (2012 edition) on this computer using the Origin account you provided. Please locate your product key to activate the game using your Origin Account".
When pressed "Enter Product Key", it says lie like that:
"We've noticed your computer is currently offline. To activate your game on this computer using your Origin Account, you'll need to connect to the internet".

I'm connected to internet.
Yes, I deleted licence folder.
Yes, I did buch of stuff in cmd.

Yes, I did this: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

yes, I did this: We could not activate Mass Effect 3 on this computer | EA Forums - 11874187

Yes, I was talking to EA bots in chat, they weren't helpfull.
Yes, I played on this computer and on this windows before (I have almost 140h total in this game).

I wanted to play multi with friends, otherwise I wouldn't care, but Legendary edition is missing key feature.

Yes, I'm angry, mostly because of useless bots of EA.

Please help.

 

4 Replies

  • Cylindryk's avatar
    Cylindryk
    Seasoned Newcomer
    2 months ago

    Yes, I tried removing whole folder OR just files in it.
    No, it didn't work....

  • I have also had the same problem. the license file might be corrupt. Try this.

    Hit the windows key + R to open the run dialog

    Type '%ProgramData%\Electronic Arts\EA Services' (without the quotes) in the box then hit enter. Move the License file to the desktop or delete it. After this step, launch the game. it will then create a new license file. should be good to go 👍

    I noticed you tried something similar. Removing the whole license file instead of just what's in it might fix it.

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