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The error in the Crasdump is an INVALID_POINTER_READ access violation. A INVALID_POINTER_READ happens most of the time because memory that contained valid data was freed for some reason and the program now can't find the data it needs to function.
The problem is that this can have many reasons.
lets start with the basics:
The ASUS Webpage for your Laptop has a newer Intel graphic driver that is categorized as "Critical".
Please install the driver, restart the Laptop (a real restart, not just shut down and start again.) and test.
holger1405 thank you for this information - I've always been meticulous about keeping my NVIDIA drivers up to date, but did not realize I also had Intel GPU hardware to worry about. I installed the drivers you noted in your post on that same day and played ME3 successfully up until today. Today I had a crash of the same type - though in fairness, the drivers may have been part of the problem since this is maybe the longest I've gone without suffering a crash.
- holger140515 days agoHero+
The second suggestion would be a clean boot, because a program running in he background might be the culprit. '
How to perform the clean boot:
- Press Windows key + R to open the Run dialog box.
- Type or copy and paste “msconfig” (Without the quotes.) > Enter.
- In the System Configuration window, go to the Services tab.
- Check the box that says, “Hide all Microsoft services”.
- Click Disable all. (Make sure the EABackgroundService remains enabled.)
- Go to the Startup tab and click Open Task Manager.
- In the Task Manager, disable all startup items that are activated.
- Close Task Manager and go back to the System Configuration window, then click OK.
- Restart the computer, the PC will start into clean boot mode.
- Test the Game
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