ME3 multiplayer randomly crashes
I bought ME3 a few months ago for the multiplayer. It's been a lot of fun - a very well-made game. However, I have an issue where the game randomly crashes with no warning. Here is a 15-second YouTub...
Forum Discussion
The error in the Crasdump is an INVALID_POINTER_READ access violation. A INVALID_POINTER_READ happens most of the time because memory that contained valid data was freed for some reason and the program now can't find the data it needs to function.
The problem is that this can have many reasons.
lets start with the basics:
The ASUS Webpage for your Laptop has a newer Intel graphic driver that is categorized as "Critical".
Please install the driver, restart the Laptop (a real restart, not just shut down and start again.) and test.
holger1405 thank you for this information - I've always been meticulous about keeping my NVIDIA drivers up to date, but did not realize I also had Intel GPU hardware to worry about. I installed the drivers you noted in your post on that same day and played ME3 successfully up until today. Today I had a crash of the same type - though in fairness, the drivers may have been part of the problem since this is maybe the longest I've gone without suffering a crash.
The second suggestion would be a clean boot, because a program running in he background might be the culprit. '
How to perform the clean boot:
- Press Windows key + R to open the Run dialog box.
- Type or copy and paste “msconfig” (Without the quotes.) > Enter.
- In the System Configuration window, go to the Services tab.
- Check the box that says, “Hide all Microsoft services”.
- Click Disable all. (Make sure the EABackgroundService remains enabled.)
- Go to the Startup tab and click Open Task Manager.
- In the Task Manager, disable all startup items that are activated.
- Close Task Manager and go back to the System Configuration window, then click OK.
- Restart the computer, the PC will start into clean boot mode.
- Test the Game
Thank you for all these suggestions. For a time, I was having better luck - it wasn't perfect, but my crash rate declined to maybe 20%. Now I'm crashing constantly again and getting another odd bug...on boss waves when I am hosting, the boss characters simply won't spawn at all. The announcer keeps saying to take down the targets, but there aren't any targets. And then the timer runs out and either the match ends in failure or the game crashes in the same way. This is so sad...I enjoy this game a lot but can't seem to make it run. Do you think it's possible there is a hardware issue with my laptop model or something?
Did you preformed the clean boot?
If not try it after this instructions:- Press Windows key + R to open the Run dialog box.
- Type “msconfig” (Without the quotes.) > Enter.
- In the System Configuration window, go to the Services tab.
- Check the box that says, “Hide all Microsoft services”.
- Click Disable all. (Make sure the EABackgroundService remains enabled.)
- Go to the Startup tab and click Open Task Manager.
- In the Task Manager, disable all startup items that are activated.
- Close Task Manager and go back to the System Configuration window, then click OK.
- Restart the computer, the PC will start into clean boot mode.
- Test the Game
2. Additional Steps (Inside the Clean Boot Mode) - Ensure your virus scanner and other security software are disabled.
- Disable Afterburner and similar software.
- Make sure any CORSAIR/Asus/Razer software is disabled or uninstalled.
- Ensure your GPU and CPU are not overclocked.
- Disconnect all peripherals except for your mouse and keyboard.
If that don't helps post a new DxDiag and a new crash dump if you get one.
