Missing Online Access

Hi, I recently reinstalled ME Andromeda in the EA App and I get a Missing Online Access message. I worked with some chat advisors and tried the recommended solutions with no luck. The second chat a...

me andromeda

technical issues

EA_Shepard
10 months ago
Randomtask414 I took a look at this for you. If you are playing in Steam, Verify Integrity of Game Files

If you have the game installed through the EA app, Clear EA app Cache

Run the game again and let us know if it connects!

Randomtask414

Seasoned Newcomer

10 months ago

EA_ShepardIts working now. Thank you!

EA_Shepard

Community Manager

10 months ago

Randomtask414 Did you do the reinstall before or after I messaged you? If it was refunded and removed from Steam, was it purchased in the EA app or downloaded from EA Play?

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Missing Online Access

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