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Malabism's avatar
Malabism
5 years ago
Solved

Not available in Origin, but shows up on Steam. Can I buy and play?

I heard that even if I buy it on Steam, in the background it launches Origin and it's required to play. Since game is not available on Origin in my region, would it cause issues if I buy and play on...
me legendary edition
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    @Malabism 

    Apologies for the delay, I was awaiting an answer and wasn't able to receive it prior to taking off for the weekend.

    Good news though, Mass Effect is supported in Israel! You shouldn't be blocked from accessing the game pending you're logging in from a provider within those borders.

    Good luck, have fun, and let us know if you have any questions before embarking on the legacy.

Malabism's avatar
Malabism
5 years ago

@EA_Blueberry

Done, still 404 ☹️

Makes sense it didn't work, since I experience the same issue on browser and phone, and those do not share these files that I was asked to delete 😛

Both on browser, and Origin client, and mobile phone, I can access store pages for every single game listed EXCEPT Mass Effect Legendary Edition, which returns 404

I still assume this is a region based issue, maybe some server on EA's end routes and serves the page cannot find it for my region

EDIT: Additionally, I can't even see it available when I browse store manually, or via search, or nothing. As if it doesn't exist on store for me, heck there are even no ads for it on the main store page

Browse -> RPG -> Sorted by release date

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

After further review of this with our teams here, it's led to believe this game is restricted in your region due to specific content in that game which is not deemed appropriate. At the moment, it doesn't appear to be available to purchase through the Origin store in your case. I'm sorry, @Malabism 

  • Malabism's avatar
    Malabism
    5 years ago

    @EA_Blueberry

    Ah well, thank you, I'll stop bothering you with questions. It is a bit silly though, since it is available via Steam, and of course, I already own all 3 original games on Origin 😛

    I'm not sure if you can, but please relay that to whoever is in-charge of this: a simple message about "not available in region" would've saved both of us a few hours of figuring it out, instead of a 404.

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