Please create a DxDiag in text file format and post it with your next reply.
If you use Windows 7 also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.
If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.
You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button.
Hi, thank you so much for your answer. I ejecuted "perform/rel" and they gave me this report. I don't know much about computers, so I think that I put the right file.
Attached is a DXDIAG, let me know if I missed anything. I've spent the last 100 minutes trying to fix this on my own and would like some more opinions. I've read through the DXDIAG and looked at the errors for MassEffect.exe, but I don't know what they mean.
@0303TAKMsame here, tried almost all of what you've listed, still, the only thing that works is launcher. I guess it might be easier to wait for the fix to be released unless there's something absolutely unobvious to be done.
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
System requirements are here for a reason.
And its 3 games, plus all the DLCs. 😉
That is good to hear. Have fun gaming!
@AjotaMcSizzle
That sounds like a problem with your graphic hardware, a DxDiag would be helpfull here too.
@BLKSQ_guitarbard
Only the very first generation of i7 CPUs released in 2009 (!) don't support the AVX instruction set.
If you have a newer i7 your problem is not that.
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
Yes, the Xeon 5660 also don't supports AVX.
Thanks for that.
Would you please also create the DxDiag in text file form. It is the more significant log.
Does that mean that outside of the clean boot the launcher does not open?
Hi, thank you for your prompt response.
The launcher opens, but when I go to click the game, it proceeds to hang the MassEffect.exe. Not sure why. I have to task manager the game or attempt to close it, before it sends me back to the launcher. Previously the launcher wasn't opening- but after some 30 attempts to open it, it finally did.
Please follow the instructions below, don't be afraid, it looks more complicated than it is.
If there aren't any dump files of ME:
