Look if you can find a folder named as your character in your "Documents\BioWare\Mass Effect 3\Save" folder.
Do you have different characters and if so are they distinctively different named?
Furthermore, go to your ">drive<:\Program Files (x86)\Origin Games\Mass Effect 3\Binaries\Win32" folder and run the "MassEffect3.exe" as Administrator. > test.
Dear Holger,
Thanks for the reply. The only saved games I can find are the "old careers" I have. None of the new one I started, however when I hit resume it does continue, from where I left off. The same thing happens when I load up ME2, new characters are not found. Not sure how to run the command prompt thing though. Game works as I just finished it from a saved career, but when I started a completely new character (diff name/ class/gender) this is what happened. I'm running this on a windows 7 machine with two drives. Would uninstalling and reinstalling the game fix this?
OK, the path is "Documents\BioWare\Mass Effect 3\Save?
Also navigate in the Windows Explorer to this ">drive<:\Program Files (x86)\Origin Games\Mass Effect 3\Binaries\Win32" path.
right click the "MassEffect3.exe" > Run as Administrator. > test if the game saves to that location now.
Dear Holger,
Path is D:Bioware\MassEffect3\Save the only saved games there are the old characters. I have also tried importing other characters from ME2 (i.e. different name/class/etc) and I can play the game. when I try to save it brings me to the save screen but no save game name just create new save. Clicking it will say game was saved. But you can't load (as no list of saved games appears) and no new character appears in the save game directory.
Strangely Me2 is working fine. ☹️
BTW the other path is d:OriginGames\MassEffect 3\MassEffect 3\Binaries\win32
Tried it, strated a new game no change to the folder but the file localfile.sav updated and no new character folder. ☹️
I've searched all other drives already and that's the only one that seems to be being accessed or containing saved games.
Really frustrated.
Super thanks for your patience and help because my ticket for EA is open for several days and no reply.
No problem.
But your save game location should be in your "Documents" folder. So there is no Bioware Folder in your "Documents" folder at all?
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "choose file" button at the bottom right corner of the reply window.
Latest update, new characters wont save anymore... ☹️ limited to the ones I have already (which is 2 playthroughs of the same character but different class. so basically I can play with new characters... the game seems to save (on screen notification) but It actually doesn't. and once I exit. Game is lost completely
Ok, here is the problem. Even if you change the location of the standard installations folder for ME3 in Origin (I did that too) the save games should still be in your "C:\Users\>your user name<\Documents\Bioware\Mass Effect 3\Save" folder. Normally you would access that folder in the Windows Explorer side bar over "Library > Documents" but navigate to that folder by hand (started from C) and look if it contains the same Data you access over the Explorer sidebar.
That you old saves are in "D:Bioware\MassEffect3\Save" means either that ME3 could not access your "Documents" folder or that the location of your Windows "Documents" folder was changed by hand. (If the content of the folders I mentioned above are different the "Documents" folder location was changed.
If so, try this:
- close Origin completely.
- create a folder named "Documents" in the root of your D: drive. (Directly under the drive letter.)
- use this guide to move your Windows Documents folder to the new created "Documents" folder on your D: drive. (allow Windows to move the already existing files to that folder)
- reboot.
- test
If that don't helps, create a new user account (Admin) > reboot > logon to this new account and test.
Dear Holger,
Sorry to keep bothering you. I did as you suggested. However what seems to happen now is that ME3 keeps creating that "Bioware" folder in drive d with the old saved games and still not allowing new ones.
I don't understand as I did the same thing for ME2 and it works and set up fine.
Attached new dxdiag file. ☹️
What exactly is the problem with the DLCs?
Does the game save now?
If not did you tried a new user account as described in my last post?
Well, why can't you sign in?
Dear Holger,
Already have to laugh in frustration. I never signed out! I got to contact someone from EA support in the UK (US and Singapore where am based never responded). They made me downlaod this program to uninstall origin and ME3, had me reload it and all the issues I have are still there. Can't save and can't access DLC.
Super weird. Will update you when I try and call again.
Thanks for patience.
Vinchi
As said before, I think this is most probably a Windows problem. You really should try the new user account.
