EA_Spectre
Community Admin
13 years agoRe: Mass Effect 3 crash/black screen PS3
Hi,
Have you already tried to clear the Game Data utility for Mass Effect 3?
To do that go to the XMB and the Game menu. Scroll up to Game Data Utility and find Mass Effect 3. Please make sure that you really go to the Game Data Utility and not the Saved Data. You cannot restore a saved game once you deleted it.
Delete the Game Data Utility info for ME3 and restart the console. You can redownload the DLC via Account management – Transaction History – Download List. Redownload all DLC for ME3 including the Online Pass. Once done, restart ME3 and you’ll be prompted to re-update.
Please let us know if that helped.
Thanks,
Ursula