EA_Shepard
Community Manager
3 years agoRe: Mass Effect 3 Online Pass Issue With DLC
@V4FUT Hey. I took a look at the cases you have on the Online Pass. Sorry to see that you have been having an issue with that. The account has been notated with what to do and the case(s) you have I sent over for review.
With these, you have to have live support make changes to the account, so unfortunately, in order to get this resolved, you will need to contact support again. I would advise just contact chat and not over email. Let them know that we notated the account on what to do so there is no more confusion on this issue.