Re: ME: LE launches but splash screen then crashes

@Coolerking03 

In post #3 in this ROG board thread is a guide.

Ok i dont have it installed as far as i can tell it doesnt pull up anything and it is not in my installed apps I do have Realtek audio installed. should i remove that?

@Coolerking03 

Did you hear about a program called LantencyMon v 7.00 ? Its a program that you can start and after that you need to do what you are doing all the time, like trying to play games when your pc uses resources the program will tell you if there is a problem with a windows file or drivers i will add a picture to show you what i mean. i let it run only 30 seconds just to show you, but you will heave to let it run like 5-10 minutes. For me it helped find and fixed many old problems on the old pc.

@Coolerking03 

Disable the Realtek audio in the device manager > Restart the machine > test.

I removed it and restarted and still doesnt work. With the same errors memory can not be written

Is there anything else to try?

@Coolerking03 

I like to try something:

• Klick on Start > Choose "on/off"
• Press the Shift Key > Click on "Restart"
• Windows now boots into the recovery Screen.
• Choose "Troubleshot" > Advanced Options > Startup Settings
• Click "Restart"
• After the PC restart you will see a list of options > Press "F5" for "Safe Mode with Networking"
• Try to start the game.

No drivers expect network drivers are loaded in this mode, meaning the game is rendered in software, so it will take a wile to get to the launcher and so on.

You of course can't play this way, the idea is to find out if a normally loaded driver is causing the error.

Ok i restarted and tried again in safe mode and all the games worked. I just dont know what it running in the background that is stopped it.

@Coolerking03 

I don't think it is a background program, it is more likely that a driver is the problem, but that might be a driver of a third party application.

• Go here.
• Scroll down to "Download".
• Click "Download Process Monitor (3 MB)"
• Run the "Procmon.exe"
• It will start into the Filter:
  
• In the first drop down menu > choose "Process Name".
• In the second drop down menu > make sure "is" is set.
• In the empty field after the second drop down menu enter "MassEffect1.exe". (Without the quotes.)
• Click on "Add" (now it should look like the screenshot above.)
• Run Mele Mass Effect 1.
• After the game crashes switch back to Process Monitor, the last entry should give you some inside.
  

If the culprit is not clear from the entry, right click the last entry and make screenshots form the "Event", "Process" and "Stack" windows.
(Make sure all entries are readable.)

Ok did that and got the screenshots doing two posts

second screenshots

@Coolerking03  Please provide the the ME log.  Click File > Save, choose "Events displayed using current filter," check the box to include profiling events, and choose your desktop as the location to save the file.

After it crashes, please upload the log to a third-party site and link it here.

ok i am trying it on this site i hope it works and i did what you asked me to.

Edit: Holger1405, removed log file after download.

Thanks @puzzlezaddict !

@Coolerking03 

I will have a look at the file later this day.

Just checking to see if you had a chance to look that over.

@Coolerking03 

Yes I had, unfortunately I still couldn't identify the culprit without a doubt. 

There is a WMI security warning shortly before the "bink2w64.dll" throws the error, so lets try this:

• Go here and download the "All in One Runtimes" (Description)
• Press the Windows key and "i" at the same time > Apps.
• Enter "Microsoft Visual" in the search filed.
• Deinstall all "Microsoft Visual Runtimes. (From 2005 to 2019)
• Reboot.
• Install the "All in One Runtimes" Use the options from the screenshot below + the 2019 runtime that should be shown for you.
  (Inform me if it isn't.)
  
• Reboot.
• Repair the game. (If you have it on steam repair it in Origin as well.)
• Test.

If that still don't works it is probably not meaningful to search further.
A complete fresh installation of Windows would probably solve the problem. Only you can decide whether this is a feasible option for you.

Hi i went to the site you put on there and installed that program but it did not give me any options or what your screenshot showed. After installation game still will not run past the launcher. 

@Coolerking03 

You downloaded it with this link?

yes i used that link the program installed everything but i didnt get the screen you got

@Coolerking03 

Then it is likely that the installer checked whether the runtimes were already installed, and because you uninstalled them first, skipped the settings.

As said, I see not much other options, you could clean reinstall the Graphic drivers with DDU.

But apart from that I would suggest a clean installation of Windows.

If you decide to do that, download the Chipset driver and both graphic drivers from the ASUS support page of your Notebook.
Install Windows in offline mode, then install the Chipset driver > Reboot

Install both graphic drivers > Reboot > Test the game.

If it works go online and check after any driver installation if the game still works.