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Re: Pre-Order Mass effect Andromeda Missing some items

The items should be available in your quarters on the Tempest. Can you find them there?

13 Replies

  • I have gone back to the Tempest 3 times will playing the game to see if they show but they do not.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    @Sr_Gilgamesh What system are you on? Can you check your store page/extra content, do you have the option to redownload anything, perhaps the Deluxe Edition Content  pack?

  • Xbox one when I go to the store have no updates or downloads. I do not wish to re-download the game.

  • ThaRealCuber's avatar
    ThaRealCuber
    9 years ago

    Can you go to "My games and apps", browse to Andromeda and select "game management" (not sure if that is the correct term, mine is in Dutch).

    Is there something new to install? Are all the packs installed?

    I had to go there after preloading the game to install the pre-order packs seperatly (not very big files).

  • Sr_Gilgamesh's avatar
    Sr_Gilgamesh
    9 years ago

    there was nothing there. But soon as I was giving up all hope they just showed up.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    @Sr_Gilgamesh Hey, thanks for the update. When you say "there was nothing there" can I check if you mean in-game? Or do you mean that you had new options to download on the store?

    If you have everything now that's great, but any extra detail may help. 

    Cheers.

  • Rand207's avatar
    Rand207
    9 years ago

    Right click on game in Origin, click "Show Game Details", on the new screen click the "extra content" tab.  This was where my extra content was, as it didn't automatically install with the main game, but they were  small and quick download/installs.  I'm assuming that this will be where any DLC content will be when released, much like it was for DA:I.

  • I have the same problem as above. I show that the items were downloaded, but they are not showing up in the game.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    @NeidermeyerX Hey, it's been a couple of days, has your content showed up yet? Have you tryed closing the game down fully?

    Cheers. 

  • Anonymous's avatar
    Anonymous
    9 years ago

    I don't have the items either. I'm running Xbox One. Not sure what to do?

  • Anonymous's avatar
    Anonymous
    9 years ago
    I have this exact issue, my game is missing the super deluxe content, under games and apps and under mass effect it does not show up, I only have preorder and deluxe content, missing ALL SUPER DELUXE, no one apparently can help, Xbox tells me to contact EA, EA tells me to contact XBox.... games shows nothing ready to download... I'm missing my multiplayer packs and everything
  • Same here, I didnt recieved pre-order bonuses only Nomad Skin (Platinum skin if it´s the right one) and Initiative helmet, reinstaling didnt help, extra content show nothing

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