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giltbuckle3's avatar
giltbuckle3
Rising Novice
2 months ago
Solved

Unable to Launch Mass Effect 3

Hello. I am unable to launch ME3 as it states I do not own the game, but I definitely do. I have never had this issue before.  I do not have another EA account, and I have 100+ hours in the game.  T...
bug
mass effect 3
pc
  • holger1405's avatar
    holger1405
    2 months ago

    giltbuckle3 xraytec 

    • Close EA app and Steam completely. (not just minimized in the tray.)
    •  Press Windows key + R.
    •  Enter or copy and paste: "%ProgramData%\Electronic Arts\EA Services" (Without the quotes) > hit ENTER.
    • Delete the "License" folder.
    • Test.



kenzer100's avatar
kenzer100
Rising Novice
29 days ago

The one constant of this appears to be people who had an Origin account that got turned into an EA account when Origin was retired, because when I had Origin, Origin had its own folder, but when Origin was retired, the EA folder didn't appear until I installed the Sims 4 when I played it briefly. I didn't get the EA folder when the app replaced Origin. So, this might be an error in the EA thing.

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