How to edit profile pic that shows by username

@kiaratrillaf,

Which NFS game are you referring to here?

This would be for NFS No Limits

@seattlecdn

It is most likely the profile picture of the connected account you use to play the game.

@seattlecdn,

Could be your google, itunes or Facebook account? It depends on which device you play or which account you use. Try changing one of those profile pictures and see it that works.

@Straatford87 

 2 weeks ago I send you a message public and private, and you don't answer please I need Help

@mariga_san,

We do not offer support in private messages here. If you want to talk to someone one-to-one, please contact a Game Advisor.

Please remember that Answers HQ is a player-to-player support forum and not EA's main support channel. If you do have any further questions, please feel free to make a new topic and either a player or an EA representative will try to get to you as soon as possible.

--Tom

@Straatford87  

I already to  that I talk 2 times with EA Support and they said that the only who can help is Fire Monkeys but I send my request two weeks ago and they don't answer I don't know what to do

@mariga_san,

Thank you for your response.

It seems that Firemonkeys is quite overloaded at the moment with request about Need for Speed. Sadly all that you can do for now is try to be patient while they are working through all the tickets.

Our Live Support or these forums has no further insight or possibility to speed up the process with Firemonkeys. 

Sorry for the troubles!

--Tom