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Techno-Outbreak's avatar
Techno-Outbreak
5 years ago

My son cannot Connect to Autolog. (fa2)

My son and I LOVE Need for Speed games. We would take turns on my PS4 and try to beat each other’s times. So, when we learned HPR (Hot Pursuit Remastered) would be on Switch, he was over the moon. We pre-ordered (from GameStop) both (physical) copies (PS4 and Switch) and the Switch edition arrived a few days ago. However, it cannot connect to Autolog. I completed my part as the Parent of the account, and the menu shown is on EA, not Nintendo. I checked the link and found nothing that should prevent him from multiplayer. He had an NSO account (Nintendo Switch Online) and had played multiplayer games before, such as Animal Crossing: New Horizons and Splatoon 2. I was told to put the Switch on docked mode and use it on a TV. I followed the instructions directly (power 1st, HDMI 2nd, console 3rd) yet the TV's only went from no cable connected to no signal (I also tried different HDMI cables). Is there any other way to fix this?

NOTE: It is a child account (he is 10 years old).

NOTE 2: As in the title, error code fa2 is shown.

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  • VultureHyena's avatar
    VultureHyena
    4 years ago

    I know exactly why this is happening. You must register your switch to the account that you used to purchase the switch. If you purchased a hard copy, you still need to register the switch to the account you use to purchase games. You do this by going to the Nintendo Switch eShop. Once signed in, enter your account information by clicking your profile picture at the top right hand corner of the screen. Under your account name, scroll down to Primary Console. If it says that this console is registered to another account, deregister it. Exit the European and re-enter it by signing in with the account you used to purchase Need for Speed and/ or all games you typically purchase your games with. Now, play NfS and sign into your EA account. Done. 

  • VultureHyena's avatar
    VultureHyena
    4 years ago

    I didn't re-read my reply, so there may be some typos since in used my phone and word prediction. 

  • BarrelPants2704's avatar
    BarrelPants2704
    2 years ago

    i think everyone is having this problem. when i clicked on settings and went into privacy settings there was something called crossplay and i think that may have something to do with it.

  • BarrelPants2704's avatar
    BarrelPants2704
    2 years ago

    i have worked it out. it is an age thing. when u first play need for speed it asks u if u wan to share your nintendo account details, it then sees how old you are and it puts a limit on crossplay

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