Forum Discussion

Ironpanthr's avatar
12 years ago
Solved

Need for Speed: The Run - Not loading/starting

I just purchased Need for Speed the Run through Origin. When I try to launch the game, the loading icon spins for a second but nothing happens. In Task Manager, the name of the program pops up for a second and then closes.

I'm running this on a Razer Blade (2014). I7-4702HQ, 8 gigs ram, GT 870M 3 GDDR5, 512 SSD.

Can you please help?

  • Anonymous's avatar
    Anonymous
    12 years ago

    @Ironpanthr 

    Alright we can try a Clean Boot, since I can launch the game  on my system maybe this is caused by a conflict with another program.

    • Running a Clean Boot on your PC or Mac is a troubleshooting process designed to help fix problems that may be pop-up when installing, launching, or accessing online game content. The Clean Boot process disables many background tasks that may be causing interference.

    If you want you can also copy/paste your DxDiag in this thread so we can see if everything is updated on your system.

18 Replies

  • It's not letting me add any more of the DXDiag. Would more info be helpful?

    Also, you mentioned that its working for you. Do you run it on Windows 8?

  • -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x8C2D
    | Matching Device ID: USB\ROOT_HUB20
    | Service: usbhub
    | Driver: usbhub.sys, 8/22/2013 08:43:34, 422240 bytes
    | Driver: usbd.sys, 8/22/2013 08:43:33, 28000 bytes
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x8008
    | | Location: Port_#0001.Hub_#0001
    | | Matching Device ID: USB\Class_09
    | | Service: usbhub
    | | Driver: usbhub.sys, 8/22/2013 08:43:34, 422240 bytes
    | | Driver: usbd.sys, 8/22/2013 08:43:33, 28000 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Razer Blade
    | Vendor/Product ID: 0x1532, 0x011D
    | Matching Device ID: HID\VID_1532&PID_011D&MI_01&Col01
    | Upper Filters: rzudd
    | Service: kbdhid
    | Driver: rzudd.sys, 5/25/2014 14:48:34, 149160 bytes
    | Driver: kbdhid.sys, 8/22/2013 07:39:13, 32256 bytes
    | Driver: kbdclass.sys, 8/22/2013 08:43:45, 58208 bytes
    | Driver: WdfCoInstaller01009.dll, 8/13/2013 01:01:22, 1721576 bytes
    |
    + Razer Blade
    | Vendor/Product ID: 0x1532, 0x011D
    | Matching Device ID: HID\VID_1532&PID_011D&MI_02
    | Upper Filters: rzudd
    | Service: kbdhid
    | Driver: rzudd.sys, 5/25/2014 14:48:34, 149160 bytes
    | Driver: kbdhid.sys, 8/22/2013 07:39:13, 32256 bytes
    | Driver: kbdclass.sys, 8/22/2013 08:43:45, 58208 bytes
    | Driver: WdfCoInstaller01009.dll, 8/13/2013 01:01:22, 1721576 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x1532, 0x011D
    | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | Service: mouhid
    | Driver: mouhid.sys, 8/22/2013 07:39:13, 30208 bytes
    | Driver: mouclass.sys, 8/22/2013 08:43:45, 51040 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x0000, 0x0024
    | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
    | Service: mouhid
    | Driver: mouhid.sys, 8/22/2013 07:39:13, 30208 bytes
    | Driver: mouclass.sys, 8/22/2013 08:43:45, 51040 bytes
    |
    + Razer Blade
    | Vendor/Product ID: 0x1532, 0x011D
    | Matching Device ID: hid\vid_1532&pid_011d&mi_00&col01
    | Upper Filters: SynTP, rzudd
    | Service: mouhid
    | Driver: rzudd.sys, 5/25/2014 14:48:34, 149160 bytes
    | Driver: SynTP.sys, 5/25/2014 14:48:34, 533232 bytes
    | Driver: mouhid.sys, 8/22/2013 07:39:13, 30208 bytes
    | Driver: mouclass.sys, 8/22/2013 08:43:45, 51040 bytes
    | Driver: WdfCoInstaller01009.dll, 8/13/2013 01:01:22, 1721576 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 76.5 GB
    Total Space: 479.9 GB
    File System: NTFS
          Model: SAMSUNG MZNTE512HMJH-00000

    --------------
    System Devices
    --------------
         Name: Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
    Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_67491A58&REV_05\3&11583659&0&D0
       Driver: C:\windows\system32\drivers\usbehci.sys, 6.03.9600.16384 (English), 8/22/2013 08:43:33, 89952 bytes
       Driver: C:\windows\system32\drivers\usbport.sys, 6.03.9600.16384 (English), 8/22/2013 08:43:34, 439136 bytes
       Driver: C:\windows\system32\drivers\usbhub.sys, 6.03.9600.16384 (English), 8/22/2013 08:43:34, 422240 bytes

         Name: NVIDIA GeForce GTX 870M
    Device ID: PCI\VEN_10DE&DEV_1199&SUBSYS_67491A58&REV_A1\4&295CAE01&0&0008
       Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 440152 bytes
       Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 5/19/2014 22:44:03, 1183672 bytes
       Driver: C:\windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_583c7dd2f6075c04\NvCplSetupInt.exe, 1.00.0001.0000 (English), 5/19/2014 22:44:03, 82894768 bytes
       Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\Nvd3d9wrap.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 164496 bytes
       Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\detoured.dll, 5/19/2014 22:44:03, 12120 bytes
       Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 113008 bytes
       Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\Nvd3d9wrapx.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 191264 bytes
       Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 5/19/2014 22:44:03, 14280 bytes
       Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrapx.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 130488 bytes
       Driver: C:\Program Files\NVIDIA Corporation\license.txt, 5/19/2014 22:44:03, 21898 bytes
       Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 5/19/2014 22:44:03, 843720 bytes
       Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 224032 bytes
       Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 5/19/2014 22:44:03, 50585 bytes
       Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 329672 bytes
       Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 543520 bytes
       Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 5/19/2014 22:44:03, 52056 bytes
       Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.00.0000.0000 (English), 5/19/2014 22:44:03, 61216 bytes
       Driver: C:\windows\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 12688328 bytes
       Driver: C:\windows\system32\DRIVERS\nvpciflt.sys, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 32544 bytes
       Driver: C:\windows\system32\NvFBC64.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 892704 bytes
       Driver: C:\windows\system32\NvIFR64.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 895776 bytes
       Driver: C:\windows\system32\NvIFROpenGL.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 382240 bytes
       Driver: C:\windows\system32\nvEncodeAPI64.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 492376 bytes
       Driver: C:\windows\system32\nvapi64.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 3109248 bytes
       Driver: C:\windows\system32\nvcompiler.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 25256224 bytes
       Driver: C:\windows\system32\nvcuda.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 11644928 bytes
       Driver: C:\windows\system32\nvcuvenc.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 2785568 bytes
       Driver: C:\windows\system32\nvcuvid.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 3141976 bytes
       Driver: C:\windows\system32\nvd3dumx.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 17480432 bytes
       Driver: C:\windows\system32\nvinfo.pb, 5/19/2014 22:44:03, 26069 bytes
       Driver: C:\windows\system32\nvinitx.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 166568 bytes
       Driver: C:\windows\system32\nvoglshim64.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 354016 bytes
       Driver: C:\windows\system32\nvoglv64.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 31387936 bytes
       Driver: C:\windows\system32\nvopencl.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 11599072 bytes
       Driver: C:\windows\system32\nvumdshimx.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 952952 bytes
       Driver: C:\windows\system32\nvwgf2umx.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 18531568 bytes
       Driver: C:\windows\SysWow64\NvFBC.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 861128 bytes
       Driver: C:\windows\SysWow64\NvIFR.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 867784 bytes
       Driver: C:\windows\SysWow64\NvIFROpenGL.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 335704 bytes
       Driver: C:\windows\SysWow64\nvEncodeAPI.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 416712 bytes
       Driver: C:\windows\SysWow64\nvapi.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 2730208 bytes
       Driver: C:\windows\SysWow64\nvcompiler.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 17561544 bytes
       Driver: C:\windows\SysWow64\nvcuda.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 9735256 bytes
       Driver: C:\windows\SysWow64\nvcuvenc.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 2412376 bytes
       Driver: C:\windows\SysWow64\nvcuvid.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 2953672 bytes
       Driver: C:\windows\SysWow64\nvd3dum.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 14434704 bytes
       Driver: C:\windows\SysWow64\nvinit.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 146480 bytes
       Driver: C:\windows\SysWow64\nvoglshim32.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 305600 bytes
       Driver: C:\windows\SysWow64\nvoglv32.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 24025376 bytes
       Driver: C:\windows\SysWow64\nvopencl.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 9697640 bytes
       Driver: C:\windows\SysWow64\nvumdshim.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 837056 bytes
       Driver: C:\windows\SysWow64\nvwgf2um.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 16003912 bytes
       Driver: C:\windows\system32\nvdispco6433788.dll, 2.00.0040.0004 (English), 5/19/2014 22:44:03, 1889112 bytes
       Driver: C:\windows\system32\nvdispgenco6433788.dll, 2.00.0019.0002 (English), 5/19/2014 22:44:03, 1541576 bytes

         Name: Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
    Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_0C018086&REV_06\3&11583659&0&08
       Driver: C:\windows\system32\DRIVERS\pci.sys, 6.03.9600.17031 (English), 4/9/2014 02:48:00, 280920 bytes

         Name: Intel(R) 8 Series/C220 Series SMBus Controller - 8C22
    Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_67491A58&REV_05\3&11583659&0&FB
       Driver: n/a

         Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10
    Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_67491A58&REV_D5\3&11583659&0&E0
       Driver: C:\windows\system32\DRIVERS\pci.sys, 6.03.9600.17031 (English), 4/9/2014 02:48:00, 280920 bytes

         Name: Intel(R) HM87 LPC Controller - 8C4B
    Device ID: PCI\VEN_8086&DEV_8C4B&SUBSYS_67491A58&REV_05\3&11583659&0&F8
       Driver: C:\windows\system32\DRIVERS\msisadrv.sys, 6.03.9600.16384 (English), 8/22/2013 08:43:49, 17248 bytes

         Name: Intel(R) 8 Series Chipset Family SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_8C03&SUBSYS_67491A58&REV_05\3&11583659&0&FA
       Driver: C:\windows\system32\DRIVERS\iaStorA.sys, 12.09.0000.1001 (English), 5/25/2014 14:48:34, 632168 bytes

         Name: Intel(R) Dual Band Wireless-AC 7260
    Device ID: PCI\VEN_8086&DEV_08B1&SUBSYS_40708086&REV_73\4&243E905&0&00E3
       Driver: C:\windows\system32\DRIVERS\Netwbw02.sys, 16.10.0000.0005 (English), 5/25/2014 14:48:34, 3610592 bytes
       Driver: C:\windows\system32\DRIVERS\Netwfw02.dat, 5/25/2014 14:48:34, 9119632 bytes
       Driver: C:\windows\system32\drivers\vwifibus.sys, 6.03.9600.16384 (English), 8/22/2013 07:39:00, 24576 bytes

         Name: Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
    Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_67491A58&REV_05\3&11583659&0&A0
       Driver: C:\windows\system32\DRIVERS\UCX01000.SYS, 6.03.9600.17031 (English), 4/9/2014 02:48:00, 189784 bytes
       Driver: C:\windows\system32\DRIVERS\USBXHCI.SYS, 6.03.9600.17031 (English), 4/9/2014 02:48:00, 325464 bytes

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_67491A58&REV_05\3&11583659&0&D8
       Driver: C:\windows\system32\DRIVERS\hdaudbus.sys, 6.03.9600.16384 (English), 8/22/2013 07:38:38, 78336 bytes


  • -------------
    Sound Devices
    -------------
                Description: Speakers (Realtek High Definition Audio)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1A586749&REV_1001
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.7167 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 5/25/2014 14:48:34, 3857496 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Microphone (Realtek High Definition Audio)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.7167 (English)
          Driver Attributes: Final Retail
              Date and Size: 5/25/2014 14:48:34, 3857496 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF

    ---------------------
    Video Capture Devices
    Number of Devices: 1
    ---------------------
               FriendlyName: USB Camera
                   Location: Front
               SymbolicLink: \\?\usb#vid_0bda&pid_579f&mi_00#6&1d7df95a&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
               Manufacturer: Microsoft
                 HardwareID: USB\VID_0BDA&PID_579F&REV_0002&MI_00,USB\VID_0BDA&PID_579F&MI_00
                 DriverDesc: USB Video Device
             DriverProvider: Microsoft
              DriverVersion: 6.3.9600.16384
          DriverDateEnglish: 6/21/2006 00:00:00
        DriverDateLocalized: 6/21/2006 12:00:00 AM
                    Service: usbvideo
                      Class: Image
              DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
                ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
                ProblemCode: No Problem
      BusReportedDeviceDesc: USB Camera
                     Parent: USB\VID_0BDA&PID_579F\200901010001
          DriverProblemDesc: n/a
               UpperFilters: n/a
               LowerFilters: n/a
                      Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
          ContainerCategory: Imaging

    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a

          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a

          Device Name: Razer Blade
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x011D
            FF Driver: n/a

          Device Name: Razer Blade
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x011D
            FF Driver: n/a

          Device Name: Razer Blade
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x011D
            FF Driver: n/a

          Device Name: Razer Blade
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x011D
            FF Driver: n/a

          Device Name: Razer Blade
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x011D
            FF Driver: n/a

          Device Name: Razer Blade
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x1532, 0x011D
            FF Driver: n/a

          Device Name: Broadcom Bluetooth Wireless Mouse
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x03F0, 0x024C
            FF Driver: n/a

          Device Name: Touchscreen
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x04F3, 0x0423
            FF Driver: n/a

          Device Name: Touchscreen
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x04F3, 0x0423
            FF Driver: n/a

          Device Name: Touchscreen
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x04F3, 0x0423
            FF Driver: n/a

    Poll w/ Interrupt: No

  • Thanks. Here it is in multiple parts

    ------------------
    System Information
    ------------------
    Time of this report: 6/5/2014, 13:28:50
           Machine name: RAZER
       Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140305-1710)
               Language: English (Regional Setting: English)
    System Manufacturer: Razer
           System Model: Blade
                   BIOS: 2.24
              Processor: Intel(R) Core(TM) i7-4702HQ CPU @ 2.20GHz (8 CPUs), ~2.2GHz
                 Memory: 8192MB RAM
    Available OS Memory: 8116MB RAM
              Page File: 1469MB used, 18646MB available
            Windows Dir: C:\windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: 192 DPI (200 percent)
     System DPI Setting: 240 DPI (250 percent)
        DWM DPI Scaling: Enabled
         DxDiag Version: 6.03.9600.16384 64bit Unicode

    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
              Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)

    ---------------
    Display Devices
    ---------------
              Card name: Intel(R) HD Graphics 4600
           Manufacturer: Intel Corporation
              Chip type: Intel(R) HD Graphics Family
               DAC type: Internal
            Device Type: Full Device
             Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_04168086&REV_06
         Display Memory: 1792 MB
       Dedicated Memory: 0 MB
          Shared Memory: 1792 MB
           Current Mode: 3200 x 1800 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: LQ140Z1JW01
             Monitor Id: SHP1401
            Native Mode: 3200 x 1800(p) (59.982Hz)
            Output Type: Internal
            Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
    Driver File Version: 10.18.0010.3412 (English)
         Driver Version: 10.18.10.3412
            DDI Version: 11.1
         Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
           Driver Model: WDDM 1.3
    Graphics Preemption: DMA
     Compute Preemption: Thread
               Miracast: Supported
    Hybrid Graphics GPU: Integrated
         Power P-states: Not Supported
      Driver Attributes: Final Retail
       Driver Date/Size: 5/25/2014 14:48:34, 19380224 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B78E66-4756-11CF-FAED-1B24BBC2C435}
              Vendor ID: 0x8086
              Device ID: 0x0416
              SubSys ID: 0x04168086
            Revision ID: 0x0006
     Driver Strong Name: oem2.inf:5f63e534dd929195:iHSWM_w81:10.18.10.3412😛ci\ven_8086&dev_0416
         Rank Of Driver: 00DA2001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
            DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT 
       Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled


     

  • Anonymous's avatar
    Anonymous
    12 years ago

    @Ironpanthr 

    Alright we can try a Clean Boot, since I can launch the game  on my system maybe this is caused by a conflict with another program.

    • Running a Clean Boot on your PC or Mac is a troubleshooting process designed to help fix problems that may be pop-up when installing, launching, or accessing online game content. The Clean Boot process disables many background tasks that may be causing interference.

    If you want you can also copy/paste your DxDiag in this thread so we can see if everything is updated on your system.


  • EA_Najat wrote:

    @Ironpanthr 

    The game still works maybe you just have to adjust some settings depending on your system.

    Here is what you can try:

    Changing the screen resolution as follow:

    • Right-click on the desktop and select Screen Resolution.
    • Reduce the resolution as much as possible.
    • Save the changes. 
    • Revert back to the usual resolution and restart the computer.

    Also, try the compatibility troubleshooter and repair the game installation via Origin - On the Library right-click on the game and select repair.


    I really appreciate the reply. Since the game is older I haven't really found anywhere else offering support. I've tried each of those things you mentioned. No luck. I also tried reinstalling the game and reinstalling my graphics card drivers. Any other suggestions? I have 10 Origin games, 20+ steam games and a handful of Uplay games and have never had an issue with a game launching

  • Anonymous's avatar
    Anonymous
    12 years ago

    @Ironpanthr 

    The game still works maybe you just have to adjust some settings depending on your system.

    Here is what you can try:

    Changing the screen resolution as follow:

    • Right-click on the desktop and select Screen Resolution.
    • Reduce the resolution as much as possible.
    • Save the changes. 
    • Revert back to the usual resolution and restart the computer.

    Also, try the compatibility troubleshooter and repair the game installation via Origin - On the Library right-click on the game and select repair.

About NEED FOR SPEED™ Franchise Discussion

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