Whenever I try to load "Need For Speed The Run" it seems like it is loading, I get the screen that say preparing your game, then the loading blue icon above my mouse. Then the game crashes and shoots me back to the EA app library page for the game. I am unsure if I am the only one having this issue but an explanation or a fix would be greatly appreciated.
Community ManagerHey there, have you tried any troubleshooting steps yet? Also, after the crash, do you get any error messages?
Hello Lmljg0520,
Players report that this was a temporary issue. You should be able to play without issue now.
I do not get any error messages. What I have tried is deleting and reinstalling the game. Repairing the game. Deleting EA launcher, and Redownloading it. I have tried to start the game right before I typed this, nothing has changed. Still having the same issue.
I have recently ran the game, was there any steps that they took or was it a matter of more troubleshooting?
No, they only report that the game started working after a few days.
When reinstalling your game, have you tried installing it on a different drive?
Community ManagerThanks for the additional information. I would suggest a Clean Boot. This will disable all the unnecessary apps running in the background, and if there's anything conflicting with the game or the EA app, it might fix the problem. Give these steps a go and let us know how you get on.
I have uninstalled it 3 times, every reinstall was a different drive. Nothing has changed in what is happening.
I recommend you try the steps that EA_cuervo recommended. There is nothing else I can say Lmljg0520.
Community ManagerJust to confirm, did you manage to run a Clean boot?
Yes, I was able to run the Clean Bot, unfortunately there was no change in the issue.
