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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Bad glitch happened to me yesterday and I loss all my progress

@roseewolffx 

Try deleting the personal saved data for NFS Heat. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NFS Heat and delete the saved data.

12 Replies

  • When I delete the saved data, will I lose all the data and start over or what

  • @EA_Aljo And you are sure that it should download from the cloud right ? , because it's hard for me to loss all my progress that I've played 95 hours in less then month to get all of my progress that I have it now
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @roseewolffx 

    Again, I can't guarantee that you won't lose any data. In most cases it does, but I'm not going to say with 100% certainty it will. You're welcome to contact Sony support for more details on how this works.

  • Hey back aljo , I've contacted with Sony support and they say it's caused from ea servers or maybe my ea account and I have to go back to talk with ea and it's not from my console 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @roseewolffx 

    I'm sorry to say, I don't have any other suggestions for you. You'll need to earn that content again.

  • @EA_Aljo Yes that what I did , I had been reach level 50 again and reach 1 million and 248 money and buy my missed car again, and everything work now but I notice that always when I go to the garage I notice that the game get stuck and don't move until I restart the game
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    What platform are you playing on?

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