Forum Discussion
9 Replies
- EA_Illium2 years ago
EA Staff (Retired)
Hey @fadedpotato06
Apologies for Steam is will be under the manage option, Verify the game in via your Steam library
Have you tried running as an admin? If so, can you try to delete the save folder, verify once more and check if this continues?
I’ve already tried verifying the files on Steam but to no avail. I have tried locating the save file before but I cannot seem to find it in the common directories being listed by other players online. Is it in the steamapps folder?
- EA_Illium2 years ago
EA Staff (Retired)
Hi @fadedpotato06,
The Save location should be: C:\Users%UserName%\Documents\Need for Speed Heat\SaveGame\savegameIf not it may also be in Steam; Steam/steamapps/compatdata/1222680/pfx
- @EA_Illium, I'm having the same issue and have taken all the steps with no change.
- EA_Illium2 years ago
EA Staff (Retired)
There is no save file. Theres not even a Need For Speed directory in my documents folder where it should be.
- EA_Illium2 years ago
EA Staff (Retired)
Thanks for confirming, is we cannot save progress or create a save file something may be conflicting with NFS Heat, or preventing it from making changes.
To confirm have you tried the following?
- Try running the client and game as an admin
- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool, then Check for Windows and GPU updates
- Restart your device in Clean Boot mode first then try again.
- Only run EA app and NFS Heat once in a clean boot
Thanks!
I have still not been able to find any save files for this game in the directories suggested
- EA_Illium2 years ago
EA Staff (Retired)
Hi @fadedpotato06, Would it be possible to test this on a new user or admin account on the device to see if the game can create files?
About NEED FOR SPEED™ Franchise Discussion
Recent Discussions
- 2 days ago