Trying to play online and I get the error code FTCL50001. Lobby could not be created

@eiseeu Did you find a fix for this!?I've been having this same exact thing on my ps5.When I enter online and start up in garage, I get the error code FTCL5001 unable to create lobby...so I just bypass it and click on play and find game...it just stays on the loading screen for a bit then kicks me back out to dashboard and says offline....freaking ridiculous!

Anybody know how to fix error code FTCL 5001because after the update all I get is the stupid FTCL5001 error code or I can’t creat a playing lobby . It just loads & id try everything for the console & nothing & of course no body at the tech department is answering & or helping us with this issue

@revs213Then you have too many cars, I had this error at the beginning too, because you get several cars through the speed pass and the game, 1 x in the story and 1 x in multiplayer, and the police cars, so I first deleted the 1 car in the story, then I got into multiplayer, and deleted the cars that I have but rarely use, and now everything works without errors.

I get both error codes FTCL5001 and code RJ3004, and when I try to find a lobby online, it will disconnect sending me to the menu 100% of the time. After following all troubleshooting tips and checking my internet(wired)

@EA_Illium Platform:PS5PSN ID:livinwithaliens7Region:North Carolina, USAAre you getting an error message?: Yes,severalDate is started:About 2 months ago maybe..it's still doing it.Steps tried: I have uninstalled/reinstalled game,safe mode( clear cache and rebuild database), regular reset, factory reset,deleted save data from cloud and/or console, synced and unsynced data,reconnected internet(forget network and reconnected network),logged out of PS and logged back in, contacted AT&T to troubleshoot and everything is fine as far as connection(they even sent me a brand new router), contacted Playstation support,contacted EA support(several cases are active), cleaned console(PS5 was spotless)...I've tried everything I know to do.

NFS Unbound - error code "FTCL50001"

391 Replies

XxD14M0NDI34CKx
3 years ago
I get both error codes FTCL5001 and code RJ3004, and when I try to find a lobby online, it will disconnect sending me to the menu 100% of the time. After following all troubleshooting tips and checking my internet(wired)
eiseeu
Seasoned Traveler
2 years ago
Anybody know how to fix error code FTCL 5001
because after the update all I get is the stupid FTCL5001 error code or I can’t creat a playing lobby . It just loads & id try everything for the console & nothing & of course no body at the tech department is answering & or helping us with this issue
livinwithaliens7
Rising Scout
2 years ago
@eiseeu Did you find a fix for this!?I've been having this same exact thing on my ps5.When I enter online and start up in garage, I get the error code FTCL5001 unable to create lobby...so I just bypass it and click on play and find game...it just stays on the loading screen for a bit then kicks me back out to dashboard and says offline....freaking ridiculous!
EA_Illium
Community Manager
2 years ago
Hey @eiseeu @livinwithaliens7

Would it be possible to get a bit more information on what you are running into?

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.

Cheers!
livinwithaliens7
Rising Scout
2 years ago
@EA_Illium Platform:PS5
PSN ID:livinwithaliens7
Region:North Carolina, USA
Are you getting an error message?: Yes,several
Date is started:About 2 months ago maybe..it's still doing it.
Steps tried: I have uninstalled/reinstalled game,safe mode( clear cache and rebuild database), regular reset, factory reset,deleted save data from cloud and/or console, synced and unsynced data,reconnected internet(forget network and reconnected network),logged out of PS and logged back in, contacted AT&T to troubleshoot and everything is fine as far as connection(they even sent me a brand new router), contacted Playstation support,contacted EA support(several cases are active), cleaned console(PS5 was spotless)...I've tried everything I know to do.
livinwithaliens7
Rising Scout
2 years ago
Attached is screenshots of error codes I am currently experiencing on the PS5 for NFS Unbound:
livinwithaliens7
Rising Scout
2 years ago
Error codes that I am experiencing are as follows:
-Failed to create lobby.Lobby could not be created.Please try again later.Erro code:FTCL5001
-Unable to save file.Your progress will not be stored.Error Code:9
-Failed to create lobby.Item system synchronization failed.Please contact customer support.Error code:FTJR2008
I am also getting Wrap data not saved error also.
eiseeu
Seasoned Traveler
2 years ago
sorry i thought no one was ever gonna help so i gave up .but im on the new xbox x/s & every time i log on it takes me to the garage but then when i try get on multiplayer it loads then i get the Error code FTC5001.& i thought maybe after the new VOL 3 update it might fix the issue but still nothing it just says the thing Error code ftc5001.& this all started after the VOL 2 update..
livinwithaliens7
Rising Scout
2 years ago
@eiseeu Yeah come to think of it, you right, it did start around the vol.2 update.
EA_Illium
Community Manager
2 years ago
Hi @livinwithaliens7 @eiseeu To check did you notice any changes after the Vol 3 update?

Also just to confirm, have you tried the steps mentioned here...

Open your NAT Type:

Open you're Xbox NAT Type

Open your PS5 NAT Type

Try the steps in our Connection and Advance Connection Guides

Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)