NFS Unbound - error code "FTCL50001"

Hi @UDTLORDKILLA Can we see if the following steps help with connecting online?

• Quit the game and other running apps from Quick Resume (For Series X|S consoles)
• Remove any connected device, or additional USB's from the console then restart the Xbox and check
• Check for updates 
• Try the steps in our Connection and Advance Connection Guides 
• Open you're Xbox NAT Type
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
• Persistent Storage 
• Go to settings > Select Device & Connections > Then Blue-Ray 
• Select Persistent Storage > Clear Persistent Storage 
• Alternate Mac: 
• Go to settings > Select General  > Then Network settings 
• Go to advanced settings > Alternate Mac address > Select clear 
• Select restart 

Thanks!

Platform:PS5

Username/gamertag: livinwithaliens7 

How often: All the time

Problem:Can't get online to server.I either get error code FTCL5001 or nothing at all...just won't let me get online.If I am lucky after numerous times and able to get online into garage, it pops up error code FTCL5001, once I go to "Find Game" it kicks me back offline and to homescreen. I have tried all of the troubleshooting suggestions that EA has recommended and nothing works.There is no issue with the Playstation Network nor is there any issues with my internet.Please see attached files.

Thanks! Will try this when I get home later this afternoon. I have read it but can't try these until later. Hopefully it will work. I have been playing since vol 3 came out so not sure about updates. But worth giving it a go. I'll keep you updated 🙂

Hi @EA_Illium

hows it going? 

 I have tried the things you have told me to try and unfortunately it hasn't worked. Still doing the same thing. Is there any other options? I was really enjoying the new update. Got to level 75 and then this happened shortly after so it's abit frustrating. Any other options would be great! Thanks! 🙂 

Yeah after I had built my garage back up with some builds I was unable to get online but once I was able to get back into the online garage I sold 7 cars and deleted a couple of wraps then i was able to get back online...So to your point, yes, selling down cars and deleting some wraps will get you back online.Hopefully this gets fixed with the next update.

That was happening to me also. The game kept giving me copies of the Dodge viper custom, and I just sold them all, and then was able to get online. I only had 68 cars but it's all those extra vipers it keeps giving me!!!