I can't play any of the online game modes it just says network error I know it's not my network because everything else works fine and I know the servers are working as well is anyone else experiencing this or know why it's happening
I have this problem also!
Bought nhl 23 yesterday and can't connect to online servers. My network is working fine. Is there a solution?
On a week now of not being able to connect, I can play any other game perfectly fine. Even went out of my way to buy an ethernet cable and wifi range extender believing one of those may fix the issue to no avail. Would be lovely if I could talk with someone on the phone about it instead of sending a million emails, tweeting at EA, or responding on forums.
Community ManagerHello, everyone. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Community ManagerWhat system are you playing on and do you use a wired or wireless connection?
Internet connection isn’t the issue, the game works on my Xbox and not my friends, I took my Xbox to his house and the game still worked, then we took his to mine and his Xbox still didn’t work at my house. This is an ea problem that needs fix! Ridiculous we spend $100 on a game that doesn’t work!
He can play last years but not this years and how do we contact them
I am on a ps5. I have been on the phone all day with PlayStation and ea! I tried everything they suggested and nothing works! This is a ea bug of some kind. I asked for a refund as I won’t be able to get a spotlight card now from doing objectives. Ea says to contact Sony since it was bought on PlayStation, PlayStation says it was downloaded and so they referred me back to ea! One big mess!
