Can't spend preorder points
PS5, located in Japan.
Every pack in the store only shows a coin price, there is no option to use the nhl points that were promoted in the preorder.
Forum Discussion
27 Replies
Feel free to reach out to me if you'd like any more detailed information about this case.
Hello, I’m also having this problem. Did they ever set anything up for your fix? Like convert the points into coins? I feel like that should be something they can do but I haven’t looked into it yet.
EA_AljoCommunity Manager
Hi there. Where are you located?
Okinawa Japan.
Can you do anything about this or no?
- EA_Aljo
Please send me a private message with your Xbox gamertag so we can look into this for you.
Hi I'm looking at the Japanese NHL 26 PS store page and they are still not warning potential buyers that they won't be able to use the 4600 points they're advertising again in the deluxe edition if that's still the case. Looking for confirmation on whether EA is still actively thieving from consumers knowingly.
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