Forum Discussion

Seasoned Newcomer

2 years ago

CHEL error code

I was recently playing WoC and after creating a club for my EASHL team, I was kicked out of WoC and can't get back into it. I constantly have the same error code and I've tried resetting my router and modem (which is new, only a month old), deleting saved data files, deleted the game and re-installing it, trying it on a different EA account, and still nothing. What can I do to start playing WoC again. Honeslty, game after game, issue after issue, it's becoming absured and unpleasant.

Console type - PS5

Game - NHL25

Error code 8af389a1c35e018r-0000000000017002-fdc61dc94ea5c989

22 Replies

EA_Aljo
Community Manager
2 years ago
Hi there. Please send me a private message with your PSN ID and club name. We'll need to delete the club to resolve this. Thank you.
Beeoo87
Newcomer
2 years ago
Same issue with my friend. Can you help us? It says game configurated failed.
Khangkhangkid
New Novice
2 years ago
Can you also do the same for me ? Having same problem
EA_Aljo
Community Manager
2 years ago
Is this happening for you and your friend or just your friend? Are you both on the same club?
EA_Aljo
Community Manager
2 years ago
Are you on a WoC club and getting the failed to retrieve data error? If so, are you getting that when trying to load into WoC?
Khangkhangkid
New Novice
2 years ago
Yes I’m in a club and getting that error as soon as I load into WoC
EA_Aljo
Community Manager
2 years ago
The only resolution for this currently is to disband the club. We're investigating this error, but don't have any other alternatives at this time.
Khangkhangkid
New Novice
2 years ago
How can I disband the club if I can’t enter WoC ?
EA_Aljo
Community Manager
2 years ago
Send me a private message with your PSN ID/Xbox gamertag and club name. I'll add your details to the list of players affected by this that is part of our investigation.
Hibsare
Seasoned Newcomer
2 years ago
Same issue for me my chel club name is Viking bk