Forum Discussion
24 Replies
- EA_Aljo10 months ago
Community Manager
Thanks for reporting this. Let's go through a full power cycle just to make sure that doesn't resolve it. Please follow these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
- ph2ph10 months agoNew Novice
I’m having the same issue so much for paying a hundo for early acces to HUT
- TG_Synovial10 months agoRising Novice
Just tried that same issue once it brings up the daily pack screen it closes the game. I have also tried uninstalling and reinstall with no success either.
- karlito65510 months agoNew Novice
Same here
- EA_Aljo10 months ago
Community Manager
Are you getting an error message? So far, we're not getting many reports of this. The starter pack worked fine for me on Xbox Series X. We need to find out why some of you are crashing. If you can get a screenshot/video, that would help. Also, please specify the console you're on. Thanks!
- ph2ph10 months agoNew Novice
Did not work
- BlockR4110 months agoRising Novice
I’m having the same issue. I don’t think the daily pack itself is the problem because it crashes before I can even try to open it. I had a card in my starter pack without an OVR in the upper left, which prevented my initial lineup from being created. I suspect this may be the root cause.
- TG_Synovial10 months agoRising Novice
Starter pack was fine to open its the free daily pack causing it. No error or anything pops up it just closes the game out. I will try to work on a video.
- karlito65510 months agoNew Novice
i also had a card a card in starter pack with no OVR ..crashes at daily pack too
- EA_Aljo10 months ago
Community Manager
Sorry about that. Meant to say it was my daily pack that is working fine. If you can get a video, that would really help. Thanks!
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