Forum Discussion
- BlockR41Rising Novice
I’m having the same issue. I don’t think the daily pack itself is the problem because it crashes before I can even try to open it. I had a card in my starter pack without an OVR in the upper left, which prevented my initial lineup from being created. I suspect this may be the root cause.
- karlito655New Novice
i also had a card a card in starter pack with no OVR ..crashes at daily pack too
- Jamboree030Rising Novice
Excactly same thing here, on ps5
- BCOzNew Novice
- EA_AljoCommunity Manager
Thanks, everyone. We're investigating this. I do not need any more gamertags/PSN IDs for now.
- dragonit555Rising Newcomer
i got the same problem i am sending u a video
- EA_AljoCommunity Manager
Thanks for reporting this. Let's go through a full power cycle just to make sure that doesn't resolve it. Please follow these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
- TG_SynovialRising Novice
Just tried that same issue once it brings up the daily pack screen it closes the game. I have also tried uninstalling and reinstall with no success either.
- ph2phNew Novice
Did not work
- ph2phNew Novice
I’m having the same issue so much for paying a hundo for early acces to HUT
- karlito655New Novice
Same here
- EA_AljoCommunity Manager
Are you getting an error message? So far, we're not getting many reports of this. The starter pack worked fine for me on Xbox Series X. We need to find out why some of you are crashing. If you can get a screenshot/video, that would help. Also, please specify the console you're on. Thanks!
- TG_SynovialRising Novice
Starter pack was fine to open its the free daily pack causing it. No error or anything pops up it just closes the game out. I will try to work on a video.
- EA_AljoCommunity Manager
Sorry about that. Meant to say it was my daily pack that is working fine. If you can get a video, that would really help. Thanks!
- ph2phNew Novice
Is there an email or somewhere to send the video
- EA_AljoCommunity Manager
Just put the video up on a service like YouTube and post a link to it. Thanks!
- Limane35Rising Newcomer
Having same issue. Daily pack crashes game.
- karlito655New Novice
Tried uninstall reinstall.. unplugged modem...waited and replugged.. did not work.. no error message. On xbox S
- dragonit555Rising Newcomer
About NHL 25 Technical Issues
Are you experiencing technical issues with your NHL 25 game? Get help from the community here!
274 PostsLatest Activity: 4 minutes agoRelated Posts
Recent Discussions
- 4 minutes ago
- 27 minutes ago
- 38 minutes ago
- 43 minutes ago
- 2 hours ago