Forum Discussion

Cb_slider's avatar
Cb_slider
Rising Rookie
14 days ago

GAME CONFIGURATION FAILED / FAILED TO RETRIEVE DATA

I need a refund at this point. It’s been almost 3 weeks since I’ve been able to play. ABSOLUTELY TRASH. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Hello. This is still being investigated. I don't blame you for the frustration. I know I'd feel the same. You're welcome to contact the retailer the game was purchased from to see if you qualify for a refund.

  • Right there with you, amazing what little effort they put into each game year over year yet somehow only make things worse.