Just wanted to pop in to say that this exact issue is also happening to my club teammate, and has been since our club moved from NHL 24 to 25. I’ve been monitoring the forum and giving him all of the suggested fixes, with nothing working. He’ll try to play a couple times each week, but never even makes it to the 2nd intermission. It’s obviously frustrating for him, and for the rest of us as well since we aren’t ever playing club games with a full lineup, for reasons out of everybody’s control.
I just wanted to comment to suggest that this problem is more far-reaching than you’re aware of. I think a lot of affected users have just given up and stopped playing the game for now, instead of reaching out.