Lost connection PS5
During Rivals matches, I keep losing connection. Because of this issue, I’ve already lost at least 20 games. My console is connected via cable, and the internet connection is perfectly fine. The only...
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EA_Aljo
Community Manager
Community ManagerWe're always monitoring for issues with the servers. We're not aware of any at the moment. Where are you located?
Sorry for late reply, Czech Republic
- EA_Aljo
No problem. Which ISP are you on?
My ISP is Cetin
Oh okay. Yes I did and nothing changed. Las two day it was without problems and in last hour it is happening again, like 4 times. I think it could be a bad cable, I’ll try buy new one and hope it helps.
- EA_Aljo
You may want to try contacting your ISP to see if they are aware of any issues. Also, if you're close enough to your router, you could try using wireless. I normally wouldn't recommend that, but if the issue is with your wire, and the signal is strong enough, that might be better.
Yes, I can try contacting them. The problem, however, is that during the connection loss in NHL, devices like my computer, phone, or TV don’t lose their internet connection—it only affects this specific game. None of the other games I play have a similar issue either, so I would probably rule out the cable. My router is right next to PS5, so I’ll try connecting via Wi-Fi. Thanks for the advice.
- EA_Aljo
Hi there. Just wanted to follow up on this and see if you noticed a difference with wireless.
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