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SirSlatttYSL's avatar
SirSlatttYSL
Rising Newcomer
3 months ago

Lost Connection to EA

“Lost Connection. You have lost your connection to the EA Servers. Please check your network connection. You will be unable to access any online features until you sign in again. See ea.com/unable-to-connect for additional information.”

This is the third or fourth day I have been unable to play chel because of this occurrence.  Every game I join I get kicked out of. Each time this has happened, which much be a dozen times, I have checked my Internet connection, which has had no issues, 250mbs download, 0% packet loss. I am hard wired into my router. I have no idea what is going on. Before a few days ago I have had 0 issues with this. Now all of a sudden the game is unplayable.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi there. Try power cycling your equipment with these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again

    Let me know if this helps or not. Thanks!

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