Forum Discussion

21TwentyOneXXI's avatar
21TwentyOneXXI
New Rookie
10 months ago

Missing Hughes Choice Pack for NHL 25

I've reached out to support via chat multiple times now telling me to keep checking back and recently they told me to visit the forums so here I am. I've sent pictures of my order from Microsoft s...
missing content
xbox
21TwentyOneXXI's avatar
21TwentyOneXXI
New Rookie
10 months ago

Any updates? Do I post again?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    The Hughes choice pack was only available if you pre-ordered by September 13th. If you pre-ordered before that date, please contact an advisor by opening a case here so they can look into this.

    • 21TwentyOneXXI's avatar
      21TwentyOneXXI
      New Rookie
      10 months ago

      I did and already opened 2 that told me to go to forums and wait

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        10 months ago

        When did you pre-order?

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