NHL 24 and 25 crashing

Between last years game and NHL 25 I have crashed in more games then actually played when it comes to WOC game mode. I have done all possible methods to help the game run better. I have read that it could be an overheat issue, but that makes no sense because I can play other games all day long and not crash a single time. Even other EA games like battefield 2042 I have no issues. Just the NHL copies. EA if you see this, I demand a refund for the terrible product you Continue to put out every single year, just like today you put out an update that was suppose to “fix” these crashes from happening, and honestly I’ve crashed more times today then any other day. So once again I demand a refund for a game I can’t play consistently like I use too. I been playing your online since NHL 09 but you make it very easy not want to play this game anymore because you can’t fix a simple issue with your servers or networks. I want a refund for NHL 25 of that hasn’t been stated clear to you.