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Tabarnac's avatar
Tabarnac
New Novice
9 days ago

Nhl 25 be a pro game freeze

I just hit 1,000 goals on be a pro on ps5.  When i try to play my next game, i get a conversation with my coach and the game freezes completely when the handshake cutscene is over. I tried everything...
crashing
freezing
lag
  • EA_Aljo's avatar
    EA_Aljo
    9 days ago

    Hi there. It's possible we won't be able to fix this, unfortunately. You might be able to clear the personal saved data for NHL 25. You can try deleting the personal saved data for NHL 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. To do this, go to Settings/Storage/System. Locate NHL 25 and delete the saved data. Let me know how it goes. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
9 days ago

Hi there. It's possible we won't be able to fix this, unfortunately. You might be able to clear the personal saved data for NHL 25. You can try deleting the personal saved data for NHL 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. To do this, go to Settings/Storage/System. Locate NHL 25 and delete the saved data. Let me know how it goes. Thanks!

  • Tabarnac's avatar
    Tabarnac
    New Novice
    8 days ago

    Yeah i lost everything amazing.

    Same bug was in nhl 24.

    This was my last 2 nhl games, i'm done with this.

    Atleast it didn't reset my hut.

    Thanks i guess.

    • ColtTheGoalieMan's avatar
      ColtTheGoalieMan
      7 days ago

      Does it erase everything on Be a Pro?

      If it doesn’t then I will give it a try.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        7 days ago

        It's possible your save could be lost. Normally, that will download from the cloud, but I can't guarantee that will happen.

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