Technical issues
I started a single player game in HUT only to be sent back the main screen of my ps5 with report technical issue. Once I was able to get back in the game it recorded my game as a lose this seem unfai...
Forum Discussion
It happened again. The time frame between the first and second was weeks but the second and third is days. Not only did it give me another lose but I lost my progression rewards for the game breakers and team of the week. I'm on the ps5. I completed the game breakers challenges and lost all my team of week progression. I sent in the video to as it asked as well
EA_Aljo
Community Manager
Community ManagerTry clearing your console's cache and rebuilding the database with the steps here. Also, make sure your PS5 is in a well ventilated area and the vents are free of dust and debris.
Did that already, now how is that going to fix my record, an progression rewards?
- EA_Aljo
Unfortunately, we can't modify your record or grant the rewards.
Then who can because this is pointless if you can fix the wrong that was done on your company's end. The point it help players and dress the problems. You have done neither of those things and ea can give rewards because they have done it on a large scale when there is problems. An y'all can fix the record as well