Forum Discussion

a60de8f6e9456b53's avatar
a60de8f6e9456b53
Rising Novice
6 months ago

The server encountered an unexpected condition

Went away for 2-3 days, and this happened. When I open the EA menu in-game, I have 0 friends. I instead see the message "Sorry. Something prevented us from fulfilling your request. The server encount...
connectivity
login issue
playstation
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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