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BIGRlTCHY's avatar
BIGRlTCHY
Seasoned Ace
1 day ago

What Has This Series Become? * Constructive Feedback *

I’m a long-time EA NHL player who stuck with the series since its peak around NHL 14. Many friends and players from my hometown have left the series—not because of work, school, or kids—but because the game no longer feels like hockey.

 

The biggest problem is loss of realism combined with loss of accessibility.

Gameplay: It is very exploitive, the penalties are non-existent now with no accountability to fix this. AI has no idea where to position or use any IQ to make a decent play. The pressure system is abusive as players just have to shoot low on the left side for goalie to lose pressure. 

Bugs: So many error codes, and game configuration issues that make it difficult to play a game. 

Puck/Stick physics: No idea why when poking the puck it bounces right back to opposition. Watched someone grab it from an unrealistic area as the puck was few seconds behind them. 

Drop-in / OTP used to be true pick-up hockey:

 

  • Community lobbies
  • Fast, reliable games
  • Traditional indoor arenas for 6v6
  • Freedom to choose jerseys from many leagues (WHL, OHL, QMJHL, NHL, AHL, ECHL, international teams)

 

 

It was perfect for players with busy lives who couldn’t commit to clubs. That experience is gone.

 

The current drop-in:

 

  • Takes too long to find games
  • Crashes or errors if someone leaves
  • Spends more time matchmaking than playing

 

 

Community lobbies were removed due to “trolling,” but this issue was exaggerated. We managed it by filling lobbies, using caps, and avoiding problem players. Removing lobbies removed the social backbone of drop-in. Since then, many drop-in players have left, shrinking the population.

 

Clubs is not a replacement. It requires schedules and long-term commitment that many players simply can’t make.

 

Be A Pro has also been stripped down. Older games allowed full junior seasons and proper draft buildup. Now it feels rushed and shallow.

 

Gameplay has shifted away from simulation toward arcade:

 

  • Unrealistic goalies
  • Repetitive, exploit-heavy gameplay
  • Overpowered X-Factors
  • Arcade cosmetics and presentation

 

 

Outdoor rinks and arcade elements belong in 3’s and arcade modes—not in full 6v6 hockey.

 

At the same time, monetization has increased:

 

  • HUT pushes expensive packs and sets
  • World of CHEL uses battle passes and cosmetics

 

 

Resources appear focused on monetization rather than realism, stability, and depth.

 

Many players would rather wait for a delayed, polished, realism-focused NHL game than continue receiving rushed annual releases.

 

The NHL series didn’t lose players because life got busy.

It lost players because it stopped respecting how real hockey fans want to play.

There is so much more to this that meets the eye but I will leave it at this. Hopefully a solution is made to steer away from this nonsense. You ask any content creator, or former EA NHL series supporter they will agree with the above. 

6 Replies

  • Margera09's avatar
    Margera09
    Seasoned Veteran
    1 day ago

    Well said. And who wants to play hockey vs a Kraken or another IMO useless skin? It‘s NHL and not Fortnite.

  • It's any combination of 
    A) Devs are unable to fix anything
    B) Devs don't want to/don't care enough to fix things
    C) Suits making decision don't care/don't want to "waste" time outside of mtx

  • Well said, i agree with you 100%

    Hope so director of this game serie reads this message. Or actually, he should read this forum and they should think that how they have succeeded in their work.

    I'm pretty sure that making this game can't be profitable and the number of players will definitely decrease. EA's top management and the NHL itself would be also interested in what kind of game the current team has developed. 

    You don't listen to the community.. You don't develope this game for your customers, you develope game for yourselves. You don't have enough expertise. You can't fix even the simplest bugs (Penalties) in this game. You come up with all kinds of useless things for the game (e.g., visuals: headgear/costumes) instead of even trying to fix this game. You spend developers valuable and precious time creating things like this to this game?! Seriously?

    As long as the game has such huge problems and bugs you should leave out all the extras and focus on the core issue.

    If this game series wants to be successful again in the future, it really needs to change direction completely. This also means finding the right people for the job. Sorry to say this but unfortunately the current team is not capable of doing this job.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    I'm pretty sure that making this game can't be profitable and the number of players will definitely decrease. 

    If this were the case, we wouldn't continue to make this game.

    You don't listen to the community.. You don't develope this game for your customers, you develope game for yourselves. You don't have enough expertise. You can't fix even the simplest bugs (Penalties) in this game. You come up with all kinds of useless things for the game (e.g., visuals: headgear/costumes) instead of even trying to fix this game. You spend developers valuable and precious time creating things like this to this game?! Seriously?

    There have been a huge amount of changes based on community feedback. We are also going to add things we didn't get feedback on. Every single year we get complaints that the game is copied and pasted. Even when it's blatantly obvious there are changes. We also get a high amount of requests to just port old games over they liked better. You'd also be surprised just how popular that gear is. I'm not saying I like it. It would be good to have a way to disable them client side.

    As long as the game has such huge problems and bugs you should leave out all the extras and focus on the core issue.

    I would like to see us do a better job of addressing bugs and tuning gameplay better.

    Appreciate the feedback. Thank you.

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