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Creating65432's avatar
Creating65432
Rising Novice
25 days ago
Solved

Failed to retrieve data; please try again later.

Unlocked a uniform for the EASHL team. Equipped it. Hit Save. Get Error and then get kicked out of CHEL completely.

Not sure if it's specific to the item (cyborg jersey) or just the game.

I feel like I deserve some more sweet jerseys for my trouble.

Playing on XBOX Series X

achievements
bug
crashing
missing content
technical issues
  • Creating65432's avatar
    Creating65432
    25 days ago

    So the issue was trying to move to any other stock jersey. 

    I solved it by switching to custom branding. Saving team. Then going back in and switching to stock branding. Now we are cyborgs. 

     

4 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hi there. Thanks for reporting this. Is it only that jersey that is causing this error? Are you able to switch to a different one?

  • Creating65432's avatar
    Creating65432
    Rising Novice
    25 days ago

    Yes it is only that jersey. I opened the bag and tried to equip it. Error. I quit the game, came back in and tried it again and same crash to lobby. Other jerseys work. 

  • Creating65432's avatar
    Creating65432
    Rising Novice
    25 days ago

    So the issue was trying to move to any other stock jersey. 

    I solved it by switching to custom branding. Saving team. Then going back in and switching to stock branding. Now we are cyborgs. 

     

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Great! Glad to hear you got it fixed. Good luck on the ice!

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