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soglesby's avatar
soglesby
Rising Newcomer
28 days ago

Game Crashing Back to Xbox Dashboard when I try to save a created Team

Every time I try to save a new created team the game crashes back to the Xbox Dashboard. I can edit and save a new created team but cannot create a new one. I deleted a bunch of created teams to see if that helped and the game is still crashing.

crashing
xbox

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hi there. Thanks for reaching out. I'd like you to try deleting the personal saved data for NHL 26. Please follow these steps. 

    1. Hit the Guide button on your controller
    2. Highlight the NHL 26 icon
    3. Hit the Menu button. It's the small button to the right of the Guide button with 3 horizontal lines on it
    4. Choose Manage game & add ons
    5. Go to Saved data
    6. Delete the file with your gamertag on it


    Try this and let me know what happens. Thanks!

  • soglesby's avatar
    soglesby
    Rising Newcomer
    28 days ago

    I clicked “Delete from Console” and that did not work. Do I need to click “Delete from Everywhere”?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    28 days ago

    No. Don't do that since it will delete the team and it won't be recoverable.

    Are you always creating the same team with the same players?

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