Forum Discussion

JustAGamerOwO's avatar
JustAGamerOwO
Rising Hotshot
3 months ago

Gameplay is stuttering

Xbox Series S and gameplay is stuttering a lot. 

Happens in HUT Ranked. 

38 Replies

  • If there was an issue with my console it would show itself in other games as well. And I'm definitely not the only one having this issue. The reporting issue part is incredible time consuming with NHL and you always put the burden of proof to the paying customer. I can see why you don't get other reports. I have actually solved multiple issues for other titles but with this game you don't seem to want to actually solve anything. It's fine though I already refunded the game because Microsoft also doesn't like games that don't work like they are supposed to.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Sorry to hear it. If you happen to get the game again and the stuttering continues, let me know. We'll look into it more then or when we get more reports of the same issue. 

  • I also just started experiencing this. Seemed fine the first couple of days, but lately I've noticed some in-game stutter. Power Cycling/restarting/etc. haven't worked for me.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Are you also on Xbox? If so, isn't an X or S? Also, are you stuttering in other modes outside of HUT?

  • YOTELEX's avatar
    YOTELEX
    New Rookie
    3 months ago

    Yes, I am also on Xbox Series S. I only play offline modes (Franchise & Be A Pro). It doesn't stutter constantly but it happens at least once every game. I turned off the pressure meter display and it seemed to cause less stutter overall, but it still happens. 

     

  • OookySpoooky's avatar
    OookySpoooky
    Rising Novice
    3 months ago

    i’ve been playing NHL competitively for almost 10 years and have made it deep multiple times in GWC. i play wired, flat ms every single online game, on a gaming monitor. nothing is wrong with my set up.

    Ever since NHL 24, the game just feels super delayed on Ps5 and feels like Xbox players have the advantage. Feels like turning, skating, passing, player switching is all delayed and pretty much feels like i can’t compete against opponents anymore, and rather find myself competing against the game itself. 

    Not sure if there is any setting to turn off/on to prevent any delay, for example the HUT moment tracker? i’m not sure what else to do because i’ve tried literally everything at this point, especially power cycling both my console and modem/router.

  • JustAGamerOwO's avatar
    JustAGamerOwO
    Rising Hotshot
    3 months ago

    Do you also play wired controller? PS5 wireless isn't the best. Xbox wireless controller has less delay but if you used wired there should basically be none with each console.

  • RocktheRedGoCaps's avatar
    RocktheRedGoCaps
    Newcomer
    3 months ago

    Been playing EA NHL since the beginning. I’m on Series X playing offline season mode and the video stutters just about every 2nd or 3rd game.  You can clear the problem by quitting and reopening the game and/or restarting your console. Had the same problem with NHL 2025. Was hoping this would’ve been fixed for 2026 game. It’s so frustrating and almost unplayable. So disappointed.