Forum Discussion

zaivec's avatar
zaivec
Seasoned Newcomer
5 days ago

HUT Auction win not showing in my collection after I claimed it.

I won a 80 Laine from auction, it took my coins and put it in my items section, I then sent it to my collection, then when I went to set my lineup, it wasn’t there at all. So I went back to the aucti...
bug
missing content
playstation
technical issues
ultimate team
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 days ago

Can you try exiting out of HUT and loading back into it to see if he's there? They can sometimes take a bit to show up.

zaivec's avatar
zaivec
Seasoned Newcomer
4 days ago

I had left and even restarted my console multiple times with no success. It has now after 2 days appeared in my collection.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Thanks for trying. You'll need to have this investigated by an advisor. Cases can be opened by hitting the 'Contact Us' button at the bottom of this page.

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