Lost Connection

Hello. Are you on a wired or wireless connection? Which console are you on?

PS5 pro. Wireless connection. The wifi isn't an issue. I've been playing other games with no issues. 

As a test can you switch to a wired connection or is your router too far away?

Yo aljo, whats the point of having a 2 hour 2x XP token when I can’t find a game, game freezes, game loses connection?

router is too far away. my connection is great for other games. im in Texas so maybe a server is far away. idk

I'm in Texas as well and have had no issues. But, I'm also on a wired connection. Wireless connections are unstable and far more likely to disconnect. Especially when the router is in another room. You may want to look into using a powerline adaptor if using a wire isn't possible.

Hi Aljo, Thank you for taking time to help us. I am on a wired connection in Canada and I have the exact same issue; can't finish  a single cup chase game without disconnecting from EA servers. Could it be a server problem or is there some server maintenance or problems going on? 

Thanks in advance!

We're not aware of any issues that would cause frequent disconnects. Have you tried the troubleshooting steps here?

Yes I have to no avail. 

In that case, please contact your ISP to see if they are noticing any issues with your connection.