WOC - Teammates frozen and then booted

While playing WOC, an opponent quit and it sent me to the purple “syncing” screen. When the game resumed, both of my teammates were stuck in a black scree while the game resumed for me and the two opponents. My teammates were ultimately kicked for inactivity, and I lost over 600 points due to EAs glitch. 

I’ve never seen this before and would appreciate an update on why it happened and when my points will be restored.