World of Chel not recording stats
Had a recent game in World of Chel (club) where my stats were not recorded. I am on PS5 and never seen this happen before. 5-1 W, but my players shows 0min ice time and 0 assists and 0 goals (I had 4...
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EA_Aljo
Community Manager
Community ManagerHi there. Was it just this one game or does this frequently happen? If you exit out of WoC and load back in, can you check your recent games to see if it was updated? Thanks!
EA_Aljo Thanks for the reply - it was just one game, and it has not been updated as of 11am EST today.
- EA_Aljo
Ok. Thanks for letting me know. Apologies for the frustration. Unfortunately, we're not able to recover the stats from past games. Have you had any connection issues in the past? Disconnects, lag or anything odd in general?
EA_Aljo Myself and my teammates have had random disconnects, but no lag.
- EA_Aljo
If you have regular disconnects, it's possible there's a connection issue causing this to happen. Since this was the only time, hopefully, that's the last of it. In the meantime, the best I can recommend is making sure your connection is stable. If you or your teammates are on WiFi, I'd recommend using a wired connection instead for added stability.
Let me know if it becomes more frequent though. I'll keep an eye out for other reports as well. Thanks!
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- EA_Aljo6 months ago
