Re: Game trial not allowing me to purchase full game(PS5)
@jadenbrennan8 Do you have Any Update to this Case
Forum Discussion
6 Replies
EA_AljoCommunity Manager
Have you tried purchasing the game from the PlayStation store through a web browser?
- @EA_Aljo I'm having the same issue I've recently played the trail version of EA sports UFC 5 and I can no longer buy the full game because it thinks I already own it, my PSN is KLAFQRM
- EA_Aljo
Try making the purchase from the web store at playstation.com instead.
@EA_Aljo It says I own a different version already even tho I only have the trail version not letting my buy the full gam
- EA_Aljo
Did you try to make the purchase from store.playstation.com? I just want to be sure because this has always worked for this situation.
Something is to try is restoring your licenses with the instructions here.
If that still doesn't work, check to make sure your PS5 is set as your primary console.
- @EA_Aljo I have tried buying it online with that link still says unavailable because I have another version (the trial) and I have restored the license multiple times it doesn't fix it and my account is also active as primary.
EA_Aljo any updates, I've done what you said and it doesn't work
- EA_Aljo
Hello. This issue is still being investigated.
Please let me know when it's fixed I really want to get the game while it's on sale
