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RileyMonk223's avatar
RileyMonk223
Newcomer
4 hours ago
Solved

Cross progression on skate

I tried linking my PlayStation account to my xbox skate account so I could play on a newer gen xbox instead of a ps4 instead ea made me unlink and relink accounts numerous times until I am now unable to link my PlayStation and Xbox account to an ea account until a year from today this is outrageous to be honest and stupid why make such a simple task so convoluted I am now unable to play skate on my ps account and I am not grinding out every challenge to get my cosmetics back on xbox this is honestly a pathetic excuse for a company I cant access my email linked to my other account(originally the ps one but its now unlinked) due to it being my mums old one what was hacked so I have no way of doing anything except from just being hard reset 

  • Sorry to see that you are having issues RileyMonk223​ 

    When you unlink an account there are risks to doing so, which are called out in the help article about this

    When you unlink a platform account from your EA Account, you can link it to another EA Account, but your game progress won’t transfer over.That means you’ll permanently lose access to: 

    • game progress
    • DLC, expansions, and anything extra you have for your game
    • memberships and subscriptions
    • previous drops and other rewards
    • in-game purchases.

    If seeing a message that you cannot link or link for a period of time then this would be the case and not something that we can get around.

    Darko

2 Replies

  • RileyMonk223's avatar
    RileyMonk223
    Newcomer
    1 hour ago

    Hey darko so I already understand that and thats not the reason I made this forum post because I tried to link the ps account along with the xbox one however I was unable to link 2 console accounts as i pressed the Xbox link button for 15 minutes which includes refreshing the page and changing browsers and it did not work therefore I tried linking the ps account to the xbox affiliated ea account what for some reason worked whereas the playstation ea account did not then when I tried to link them back to the original account I was told im unable to link it for a year I already understood what you were saying I was trying to troubleshoot the problem instead im now unable to play any ea title with any progress achieved previously for a year now its ridiculous and terrible design your telling me that due to the flaws of ea's account management system I should be the one punished for a year? Its idiotic that progression is only saved via the ea account instead of also the linked accounts  what you've posted is irrelevant to my post and certainly not a solution edit note: not only did it force me out of linking accounts for a year but it also logged me out of the original ea account even though it was on separate browsers what is to be honest dumb as no other website does such a thing and my only way of logging in was the psn login which is why I ensured I was still logged onto that account so now im unable to access that account aswell as being unable to link accounts

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Sorry to see that you are having issues RileyMonk223​ 

    When you unlink an account there are risks to doing so, which are called out in the help article about this

    When you unlink a platform account from your EA Account, you can link it to another EA Account, but your game progress won’t transfer over.That means you’ll permanently lose access to: 

    • game progress
    • DLC, expansions, and anything extra you have for your game
    • memberships and subscriptions
    • previous drops and other rewards
    • in-game purchases.

    If seeing a message that you cannot link or link for a period of time then this would be the case and not something that we can get around.

    Darko