"Runtime error (at -1:0) Cannot import FORCEDIRECTION" How to fix it?

Hi @Stas_Press,

This error indicates that your operating systems or graphics cards are't supported by the game. (Incompatible)
Therefore I need more information about your hardware and operating system

Cheers

Liz

Laptop:Acer Aspire 7250

Windows 7 pro (64 bit)

CPU:AMD Dual-Core E450

Number of Cores:2

Video card:Radeon HD 6320

laptop Card reader:SD, MMC

The interface laptop drive:SATA

The format of the notebook drive: 2.5 "

RAM: 4 GB SO-DIMM DDR3

The optical drive built-in DVD-RW; Double Layer support

1600х900

Load Microsoft Visual C ++ Download and install it.

https://support.microsoft.com/en-us/kb/2977003

Afterwards install again setup, if this does not work. Install right-click the setup in compatibility mode

I downloaded the latest version but it still does not work

I'll tagging my team colleagues @KH_RCE, maybe he can give you help in this case.

Please be patient @Stas_Press

Cheers

Liz

please create a report with dxdiag, that we can see detailed your PC-configuration.
http://help.ea.com/en/article/how-to-gather-dxdiag-information/

try whats happen when install follow bibliothecs : http://www.computerbase.de/downloads/systemtools/all-in-one-runtimes/

if that was nit successfull, so try if its working with a cleanboot.

https://support.microsoft.com/en-us/kb/929135

If you have the same result with the cleanboot, so try whats happen if you add in Windows a new user with administrative rights.

1.DxDiag is complete but there are some Russian words

2.i install all but its useless

3.Nothing changed

before we try more steps, update all driver.

Most Driver are from 2014. Download this from the Homepage of Acer and install this.

If you have updated and you have still problems, so make a new dxdiag report.

On the website the latest version of the driver is the same as mine, so I could not get them to update

so look minimum of graphic driver of AMD.

If Acer have no newer one, try AMD-Homepage.