Forum Discussion

KingCallum03's avatar
6 years ago

Unable to get online/connect in Spore

I've had Spore on origin for a number of years but hadn't played it for a while because my laptop couldn't run it (yes its that crap) I recently bought a gaming computer and having downloaded origin and Spore's main game and both expansions I cannot seem to get online. Whenever I log in or try to make a Spore account it just comes up with "An unknown error occurred during registration, please try again. After trying for two hours I still have no result, If anybody has a fix for this please leave step by step instructions, Thanks

[CM - updated title for better visibility]

50 Replies

  • I purchased originally through Steam and then had customer support give me the games through Origin instead so I could access online play. I uninstalled my game through Steam and then reinstalled through Origin. I have the base game, Creepy and Cute expansion pack as well as Galactic Adventures. When I try to make an account by opening the game it says unknown error so I tried logging in and it says failed but I know that login works since I can login on the Spore website. Another few weird points to note, the desktop icons that Origin installed for Spore don’t work. When I click them it says Origin isn’t installed even though it is. Also whenever I get to the first migration to the first nest part, if I die on the way there my game crashes and doesn’t save anything. One more weird thing that is happening to me is that on the my creatures tab in the menu I can see my creature that I created before the game crashed but when I go to start a new game with that creature it disappears. I can’t see any of my creatures when I try to start a new game with them because it says I don’t have any creatures but on the tab before trying to start a new game it shows my creatures.

  • Babsinyan's avatar
    Babsinyan
    4 years ago

    Hello everyone!

    I had a similar issue as many others while trying to log into/register a Spore Account: There always was an error message claiming a connection or server issue.

    Since I bought the game via Steam, I contacted the Support Live Chat where they put the Spore game into my Origin library.

    I tried logging in/registering, neither worked. I reinstalled the game via Origin and the issue persists.

    I now bought the Creature Creator after reading here, that it can fix the issue but I now received an "unknown error".

    It did not fix anything for me, so I deleted Spore and installed CC to test if I could register through that.

    When trying to Log In, the "unknown issue" does not appear and it tells me that I can't connect to the Spore servers, just as before.

    When I try to register a new account the "can't connect to the Spore servers" Popup appears, behind it however I can see a text saying that I am already registered.

    After deinstalling the Creature Creator aswell and downloading Spore and the two DLCs the same messages get shown. 

    Login -> "Issue with the server connection"

    Register -> "Unknown Error" while showing me "You already are registered"

    I can't access the Login for Spore.com via Browser though, I can get to the page itself, but whenever I enter my EA Email and Password the site crashes.

    First, I get the error that "spore.com" tried to redirect me too often, after a few seconds the page refreshes and tells me that "accounts.ea.com" tried to redirect me too often.

    Deleting Cookies as recommended for the error didn't help, neither did using a different device.

    My account might me the issue, maybe the Mail registered without a Spore Name?

  • SnuffleFerret's avatar
    SnuffleFerret
    4 years ago

    In the exact same situation, I thought having an existing EA account from For Honor would help but apparently not.....

  • I can't login even though I own the game on Origin, rather than Steam... So, whats up with that? Is it fully just the servers are gone and no more or what?

  • keeps giving me this error when i try to make a spore online account with my ea account info my internet works just fine so what gives?

  • Freggi-Liz's avatar
    Freggi-Liz
    Hero+
    4 years ago

    you're playing on Steam or Origin!
    Never try to log in immediately after launch.
    Try it via the main menu, bottom left corner, where the points icon

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