Forum Discussion

yusd25's avatar
yusd25
Seasoned Rookie
2 years ago
Solved

retrieving activation codes for steam

my playing team mate  upgraded his computer and now when playing ea sports pga tour that was purchased through steam and he can't access the original activation email, it won't register or display pr...
ea sports pga tour
technical issues
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @yusd25 

    Would it be possible to get a screenshot or video of the error your friend is running into? 

    To confirm if the EA Sports PGA Tour was purchased on his Steam account, and if he moved to a new PC. He would need to install Steam and the EA app clients and sign into the account that purchased PGA Tour (in Steam) and the EA account that was linked to that Steam account (in the EA app). 

    After he should be able to install and launch the game. 

    Cheers, 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @yusd25 

Would it be possible to get a screenshot or video of the error your friend is running into? 

To confirm if the EA Sports PGA Tour was purchased on his Steam account, and if he moved to a new PC. He would need to install Steam and the EA app clients and sign into the account that purchased PGA Tour (in Steam) and the EA account that was linked to that Steam account (in the EA app). 

After he should be able to install and launch the game. 

Cheers, 

  • yusd25's avatar
    yusd25
    Seasoned Rookie
    2 years ago

    Thanks for replying, I will get a screenshot, it just won't properly activate on steam without that email code but he deleted the email in April and can't find anyway to retrieve that code only the purchase number. In steam it day to activate a non- steam game then asked for that activation code.

About PGA Tour Franchise Discussion

Discuss the latest news and game information around the PGA Tour Franchise in the community forums.2,991 PostsLatest Activity: 6 days ago