Completely unable to play arena

Every time I kill the first zombie the game just freezes until I force close it. I tried both on my iPad and my iPhone

EA_Cath
2 years ago
Hi everyone, thank you for the info and the reports. We have raised those crashing issues in Arena and Penny's Pursuit to the studio.

53 Replies

eieio_31310
Hero
2 years ago
Could you give us a little more details? I know sometimes there is interaction with new plant or plants which could cause the crash and often by many other factors.
1. what version of pvz2 update are you using, 10.8.1 or the latest 10.9.1?
2. what version of IOS are you using?
3. What is your load out (what plants are selected for the game)? or better still can you remember what plant did you use to kill the first zombie?
MmeGrob
2 years ago
@eieio_31310 I have the exact same problem since the latest game update.
Pvz2 version 10.9.1
IOS 17.0.3
Tried on both iPad and iPhone.
The bug happens with Sun plants (either fertilised or eaten)
a4f2f3cac2ce292
2 years ago
@AstarDuckhundred I've the same problem with the last update. I tried on 2 differents Android devices.
n5ygh80468b0
2 years ago
Hello,
From yesterday, the new update of pvz2 mobile is open with Halloween event. But when I try to play the arena at 2min 46 the game freeze and so I lost my game.
Can someone help me please?
Thank you
Lambsy65
Seasoned Ace
2 years ago
@n5ygh80468b0 Has this happened just once or does it do it all the time
4get9
Seasoned Novice
2 years ago
@a4f2f3cac2ce292b I have the same issue (10.9.1 on Android)

Not sure about the exact moment of the crash (freeze will be more precise) but freeze is happening during the first wave (3 games, freezes)
I was suspecting the issue coming from blizzard... I can check that in story mode...

No issue on the other modes.
4get9
Seasoned Novice
2 years ago
@4get9 I quickly tried a game in story mode : no issue with blizzard
a4f2f3cac2ce292
2 years ago
Same thing ! I tried with zero plant and it freezes just after blizzard ! It's so frustating !
MmeGrob
2 years ago
@Lambsy65 Same problem here since the new update: the game freezes in arena mode after a few seconds, every time.
I tried clearing the cache, uninstalling and reinstalling the game, downloading it on another Apple device => still freezes.
All other modes are fine, just the arena.
4get9
Seasoned Novice
2 years ago
Same issue on Penny's level 3