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cpp362yn3w5w's avatar
cpp362yn3w5w
Rising Newcomer
25 days ago
Solved

Lost all progress

Lost all my progress including in-game purchases, coins and gems. I still have all my achievements but other than that, I’ve been reset to level 1 with none of my plants I’ve bought and none of the i...
ios
missing content
progress issue
  • hey1mjayd's avatar
    hey1mjayd
    25 days ago

    Get your player ID, and go to support. It's possible they might be able to restore your progress. Many players have been losing their progress after the latest updates for some reason, and the only way they can be restored is by them if you can provide your account ID. This can be found if you go to the Splash Screen -> Settings -> Build Version. Keep it saved somewhere, like in a screenshot.

spfr85onu4up's avatar
spfr85onu4up
Seasoned Newcomer
25 days ago

Same. I had all of my progress lost. My progress goes back to I would say over a decade and it is all gone. I logged into a EA account on my old phone and my new phone an attempt to transfer the progress to the new phone and I clicked “Force Sync Player Data” on the old phone but it deleted all my data and replaced it with the PvZ2 data from the new phone (which is fresh and has nothing on it). How can I recover my progress?

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