Re: Google Play doesn't restore game progress, only trophies

currency isn't restored either, trophies are the only thing that show up 

Hi @McFuggin i would recommend reaching out to our support to look into the account further,via the in-game help option in settings.

I did that, and they told me to post here and hope a ea member sees it

the case number was 108688954

I'm also having the exact same problem.  I only got to lvl 16, so I have no problem playing again, but i just completed one of the offers to collect 400+ gems and it wont sync because the account is no longer registered.  However, for some reason, all the plants I have purchased all came back, just NONE of the currency or progress.

I also have this problem for two weeks ago. And I found that the player data can't be sync to server and then crash. My three devices have some issue.

Many users compliant this issue in this forum since last week.