Forum Discussion

AxolotlDom's avatar
AxolotlDom
2 years ago

[EA app] PvZ GW2 won't launch, no error

I recently purchased PvZ GW2 on my PC and I played it for a few hours. Shut down my computer, and the next day it would no longer launch. It does not give me an error message or anything - just looks like it's going to start and nothing happens. I have tried reinstalling AMD drivers, clearing cache in EA app, uninstalling and reinstalling the game, and playing with antivirus disabled, among the other basic troubleshooting attempts. Nothing has worked. I have been through three different EA support chats and they referred me here after none of their workarounds were successful. I have been unable to find a solution that works in anything already posted. Any help is greatly appreciated!

4 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @AxolotlDom Thank you for attaching the file. This is what I found from the error report:

    The error "c0000409" typically points to a "stack buffer overflow" error on the PC. This error is caused when a program writes more data to a buffer located on the stack than what is allocated for that buffer.

    1. **Update your system:** Check for Windows Updates

    2. **System File Checker:** You can use the System File Checker tool to repair missing or corrupted system files. Run the System File Checker tool

    3. **DISM:** Deployment Image Servicing and Management (DISM) is a tool that can fix Windows corruption errors. Run the DISM Repair

    4. **Reinstall the affected applications:** Reinstall the EA app. Resinatll ALL Xbox apps.

    5. **Update Drivers:** Make sure all your device drivers are up-to-date.  Check for GPU updates

    Back up any important data before making major changes to your system. If the problems persist, you may want to consider contacting Microsoft Support

About Plants vs. Zombies™ Franchise Discussion

Zombies trying to enter your house? Keep them in check and discuss the best gardening techniques on the community forum.27,798 PostsLatest Activity: 13 hours ago