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Callcatt3's avatar
Callcatt3
Seasoned Newcomer
2 days ago

My PVZ GW2 Deluxe content is missing except the 200.000 coins

I need help with this because when i opened the game for the first time on steam i thought that my EA account was logged but when the first-time cutscene was playing i decided to check and it was logged on my brother's account, so i closed the game, disconnected my brother's account and logged mine and played normally. After a while i noticed that i was missing something and realized that my Deluxe Pack content doesn't registered to my EA Account (Callcatt3) and i go throught the EA store to see if the Deluxe Pack was at least on my Library, and it wasn't. What Deluxe content is missing; Customization Packs, Emoji Packs, Z-7 Imp and Both Deluxe Exclusive alternative abilities for Kernel Corn and Super Brainz. Only the 200.000 coins that come but nothing else did.
It's frustrating to buy a version of the game (also know as the only available one on steam) and lose all the Extra rewards just because of an simple mistake (and before asking did you check the in-game mail and sticker shop/rux shop? yes, i checked them all and nothing, and the first day when i opened the game and checked the sticker shop there was no Z-7 imp pack on the gifts session only the gifts that the game give to new players on standard version

 here's some screenshots and a image summarizing them:

missing content
pc
pvz gw2

2 Replies

  • Luke_SkyWalkr9's avatar
    Luke_SkyWalkr9
    New Novice
    18 hours ago

    So I guess after an hour of talking with one EA Support agent (who actually cared), they said that it most likely is an issue with their syncing program/software or whatever it is. So I guess we have to wait for them to roll out a patch. Which in order to do that either 1. Enough people on these forums complain about the issue, or 2. We wait for the ONE support guys feedback message to make it all the way to PvZ, gaining enough of their attention to ACTUALLY put out a patch. I honestly don't think any of these options are very likely to happen. I think we might just have to live without our extra items 😞

  • Luke_SkyWalkr9's avatar
    Luke_SkyWalkr9
    New Novice
    19 hours ago

    Dude im in the same boat as you. Im going through EA support currently and have been for 3 DAYS. We both did the exact same thing, which I didnt even get the gold. Basically EA right now is saying that my (and possibly your) account is not linked with steam correctly, leading to the Deluxe Edition content not being added. I'd say your best bet is to contact EA support, but I'm still trying to resolve the issue. If there is some other alternative that is faster and more efficent than contacting support. Tell ME and HIM. I'm so done with EA.

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